Customer Relations Executive (Real Estate)

GharPe; Hyderabad; On-site; INR 350,000 - 520,000; Full time

Job summary

A growing real estate firm in Hyderabad is seeking a Customer Relations Executive to enhance customer relationships and coordinate with internal teams and vendors. The ideal candidate should have a passion for client care, possess excellent communication skills, and a minimum of 1 year of experience in Customer Relations, preferably in real estate. This role offers a chance to work in a supportive team environment while gaining exposure to the customer lifecycle management.

Qualifications

• Minimum 1 year of experience in Customer Relations (real estate preferred).
• Strong negotiation and multitasking abilities.
• Proficiency in MS Office and CRM tools.
• Strong negotiation and multitasking abilities.
• Proficiency in MS Office and CRM tools.

Responsibilities

• Handle customer inquiries and provide detailed project information.
• Build and maintain strong relationships with customers, brokers, and vendors.
• Present project details, payment plans, and timelines to prospective buyers.
• Coordinate with sales, marketing, and operations teams to deliver an excellent customer experience.
• Follow up with clients for documentation, payments, and post-sales support.
• Maintain CRM records and ensure timely communication.
• Support the sales team in achieving customer satisfaction and sales targets.

Skills

Excellent communication

Interpersonal skills

Presentation skills

Strong negotiation

Multitasking abilities

Education

MBA in Sales/Marketing

Tools

MS Office

CRM tools

Job description

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Experience: 1+ year (preferably in Real Estate) Qualification: MBA in Sales / Marketing (preferred)

About the Role

We’re looking for a dynamic Customer Relations Executive to join our growing real estate team. The ideal candidate will be passionate about building strong customer relationships, coordinating with internal teams and vendors, and ensuring a seamless experience for every client.

• Handle customer inquiries and provide detailed project information.
• Build and maintain strong relationships with customers, brokers, and vendors.
• Present project details, payment plans, and timelines to prospective buyers.
• Coordinate with sales, marketing, and operations teams to deliver an excellent customer experience.
• Follow up with clients for documentation, payments, and post‑sales support.
• Maintain CRM records and ensure timely communication.
• Support the sales team in achieving customer satisfaction and sales targets.

Desired Skills & Qualifications

• Minimum 1 year of experience in Customer Relations (real estate preferred).
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation and multitasking abilities.
• Proficiency in MS Office and CRM tools.
• MBA in Sales/Marketing preferred.
• Work with a reputed and growing real estate brand.
• Gain exposure to end‑to‑end project and customer lifecycle management.
• Be part of a supportive, growth‑oriented team environment.

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