Customer Relations Manager

Mansi Nagdev; Ghaziabad; On-site; INR 253,890 - 304,110; Full time

Job summary

Mansi Nagdev in Ghaziabad is seeking a CRM with at least 2 years of experience in the fashion industry. The full-time position entails tracking shipments, coordinating deliveries, overseeing packaging, and managing inventory on Shopify. Candidates should be proficient in English, organized, and possess good communication skills. The expected salary is around Rs. 25,000 per month, and working hours are Monday to Saturday, 10 am to 7 pm.

Qualifications

• 2+ years of experience in a similar role with an apparel business.

Responsibilities

• Track Shipments & Returns
• Coordinating Deliveries with Shipping Partners & Customers
• Oversee packaging and dispatch
• Manage Inventory on Shopify

Skills

Proficient with English

Strong organizational skills

Strong communication skills

Tools

Microsoft Office

Shopify

Google Sheets

Job description

Overview

Looking for a CRM with a minimum of 2 year PQE in the fashion industry. This is a full-time offline position. Working hours are Monday to Saturday, 10 am to 7 pm. Office is located in Indirapuram, Ghaziabad.

Interested candidates may reach out over WhatsApp at 9899227290 after filling the following form: https://forms.gle/h9utBbQik2QGSjjB9

Expected salary is around Rs. 25,000/- per month.

About Label Mansi Nagdev

We are a design label that manufactures and sells ethnic wear for women through our own website and in collaboration with prominent multi-designers.

Candidate Mindset

Label Mansi Nagdev works with a limited size team and therefore, all team members discharge significant functions of equal importance. Therefore, the candidate must be willing to shoulder responsibilities, show initiative and must respect timelines.

Responsibilities

• Track Shipments & Returns
• Coordinating Deliveries with Shipping Partners & Customers
• Oversee packaging and dispatch

Platform Management Responsibilities

• Manage Inventory on Shopify

{Note: The above responsibilities are only indicative.}

Qualifications

• Proficient with English
• 2+ years of experience in a similar role with an apparel business
• Proficiency with Microsoft Office, Shopify, & Google Sheets
• Strong organizational and communication skills