Customer Relation Manager

the risk management society (RIMS); Navi Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

The Risk Management Society (RIMS) in Navi Mumbai is seeking a Customer Relationship professional to design and implement strategies that enhance satisfaction. You will build strong connections with customers, identify needs, and deliver tailored solutions.

Collaborating with cross-functional teams, you will resolve complaints promptly and analyze feedback to drive product and service improvements, while pursuing new business opportunities to foster long-term loyalty.

Responsibilities

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.
• Build and maintain strong relationships with customers to identify their needs and provide tailored solutions.
• Collaborate with cross-functional teams to resolve customer complaints and issues promptly.
• Analyze customer feedback and market trends to improve products and services.
• Identify new business opportunities and develop plans to pursue them.
• Provide exceptional customer service to ensure long-term loyalty and retention.

Job description

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.


• Build and maintain strong relationships with customers to identify their needs and provide tailored solutions.


• Collaborate with cross-functional teams to resolve customer complaints and issues promptly.


• Analyze customer feedback and market trends to improve products and services.


• Identify new business opportunities and develop plans to pursue them.


• Provide exceptional customer service to ensure long-term loyalty and retention.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.