Customer Experience Executive (Welcome Desk) - Bharuch

HDFC Bank Limited; Bharuch District; On-site; INR 250,000 - 350,000; Full time

Job summary

HDFC Bank Limited in Bharuch invites applications for Customer Experience Executive (Welcome Desk) at Bharuch and nearby locations. You will provide best in class banking services and promptly resolve customer queries within prescribed TAT.

You will migrate customer requests to direct banking channels, educate customers on payment options, and help the branch meet sales targets. Freshers can also apply!

Responsibilities

• To provide best in class banking services to our customers.
• Providing prompt solution to customer queries/resolution of customer issues within prescribed TAT
• Migrating customer requests to various direct banking channels of our bank
• Educating customers for using Payment options of our bank
• Ensure satisfactory audit in Welcome desk area of the branch.
• Assisting the branch in meeting their sales target.

Job description

Role & responsibilities

Customer Experience Executive (Welcome Desk) - Bharuch & Near by Location.

Job Purpose

• To provide best in class banking services to our customers.
• Providing prompt solution to customer queries/resolution of customer issues within prescribed TAT
• Migrating customer requests to various direct banking channels of our bank
• Educating customers for using Payment options of our bank
• Ensure satisfactory audit in Welcome desk area of the branch.
• Assisting the branch in meeting their sales target.

Freshers can also apply !!