Customer Experience Executive

Cosmos Group; Greater Noida, Dadri, Gandhinagar, Ahmedabad District; On-site; INR 320,000 - 380,000; Full time

Job summary

A leading KPO firm in India is seeking a Customer Experience Executive to manage client interactions and ensure satisfaction. The ideal candidate should have 2-5 years of experience in customer service and strong communication skills, with a focus on calling clients and coordination. This role offers an annual salary of Rs. 3.2 - 3.8 Lakhs and is based in Greater Noida, with opportunities in other locations as well.

Qualifications

• 2 - 5 years of experience in a customer service role.
• Strong communication skills and ability to coordinate with clients.
• Experience in a KPO industry is a plus.

Responsibilities

• Manage client calls and ensure customer satisfaction.
• Coordinate effectively with internal teams.
• Handle client inquiries and provide necessary information.

Skills

Calling Clients

Communication Skills

Coordination

Education

Any Graduate

Job description

#### Customer Experience ExecutiveAdmoreJD: Customer Experience Officer/Executive#### Admore---Contact Person Name: Riya DesaiContact Email: [e-mail] Mobile No.: 9313921484Gender: FemaleExperience: 2 - 5 YearsLocation: GREATER NOIDA-NOIDASalary: Rs. 3.2 - 3.8 Lakhs Per AnnumKey Skill: Calling Clients, Communication Skills, CoordinationQualification: ANY GRADUATEIndustry: KPO (Knowledge Process Outsourcing)Job Function: allRole: Customer Experience Executive- Location: NOIDA- Location: GANDHINAGAR- Location: AHMEDABAD- Location: AHMEDABAD- Location: AHMEDABAD