Customer Experience Associate

Rishabh Instruments Limited; Mumbai; On-site; INR 250,000 - 400,000; Full time

Job summary

Rishabh Instruments Limited is seeking a Customer Support Executive to engage with customers, understand their needs and guide them through product demos. You will explain features, applications, resolve queries and recommend suitable instruments, ensuring accurate records of demos.

You will coordinate with Sales and Technical teams, support customer events, and help maintain demo displays while building strong relationships with clients across Maharashtra and beyond.

Qualifications

• UG: B.Tech / B.E. in Electronics and Telecommunication Engineering, Electrical and Electronics Engineering (EEE), Instrumentation and Control Engineering, Electronics And Instrumentation Engineering, Electronics, Electrical

Responsibilities

• Welcome customers, understand their needs during demos.
• Conduct live product demos and explain features and applications.
• Resolve queries and recommend suitable products.
• Coordinate with Sales and Technical teams and support customer events.
• maintain demo displays and records,coordinate with Sales/Technical teams, support customer events

Education

B.Tech / B.E. in Electronics and Telecommunication Engineering, Electrical and Electronics Engineering (EEE), Instrumentation and Control Engineering, Electronics And Instrumentation Engineering, Electronics, Electrical

Job description

Welcome customers, understand their needs, conduct live product demos, explain features and applications, resolve queries, recommend suitable products, maintain demo displays and records,coordinate with Sales/Technical teams, support customer events

Education

UG: B.Tech / B.E. in Electronics and Telecommunication Engineering, Electrical and Electronics Engineering (EEE), Instrumentation and Control Engineering, Electronics And Instrumentation Engineering, Electronics, Electrical

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Rishabh Instruments is an organization that has built its core competence in manufacturing,design & development of Testing and Measuring Instruments, Industrial Control Products.