Customer Care Executive(Voice & Chat Process) - German -Jaipur (WFO)

Placement Baba; Jaipur; On-site; INR 400,000 - 1,300,000; Full time

Job summary

An international placement company is seeking a Customer Care Executive for the German voice and chat process in Jaipur. Your primary task will be to handle inbound calls and inquiries from German-speaking customers regarding order placements. Applicants must have proficiency in German (B2/C1/C2 level) and a minimum of 2 years of voice-calling experience. The role requires a bachelor's degree and offers a compensation range from ₹4 Lac to ₹13 Lac per annum.

Qualifications

• Proficiency in German at B2/C1/C2 level is required.
• Minimum of 2 years of experience in German voice calling.
• Overall work experience of 2 to 8 years preferred.

Responsibilities

• Handle international inbound calls from German-speaking customers.
• Answer customer inquiries about order placement.
• Work in a WFO environment with 5.5-day work schedule.

Skills

German language proficiency

Customer service skills

Sales expertise

Education

Bachelor’s degree

Job description

Customer Care Executive (Voice & Chat Process) - German - Jaipur (WFO)

Location: Jaipur

Company: Capital Placement Services

Job Description

The primary responsibility is to handle international inbound calls and chat inquiries for German‑speaking customers. You will answer calls and respond to inquiries related to placing orders.

Responsibilities

• Handle international inbound calls and chat inquiries from German-speaking customers.
• Answer calls and respond to customer inquiries about order placement.
• Work in a WFO environment with a 5.5‑day work schedule.

Qualifications

• German language proficiency at B2/C1/C2 level.
• Minimum 2 years of German voice‑calling experience.
• Overall work experience of 2 to 8 years.
• Bachelor’s degree (any field).

Preferred Skills

• Experience with CCE German voice chat.
• Sales team leader or sales background.
• Expert calling sales and WFO walk‑in experience.

Compensation

₹4 Lac to ₹13 Lac per annum.