Customer Care Executive

Astrex Hire; Nagpur District, Pune District, Mumbai; On-site; INR 290,000 - 402,000; Full time

Benefits offered by this job

Cab facility

5 days working

Job summary

Astrex Hire in Pune/Ahmedabad is seeking a Customer Care Executive to handle customer queries via call or chat and provide timely resolutions.

Role involves rotational/night shifts with cab facility for odd hours; open to freshers or experienced candidates who are willing to relocate to Pune or Ahmedabad and have excellent English communication. Join us immediately for this on-site opportunity.

Qualifications

• Excellent English communication skills.
• Willing to work in rotational/night shifts.
• Freshers or experienced candidates may apply.
• Willing to relocate to Pune or Ahmedabad.

Responsibilities

• Handle customer queries through call or chat support.
• Provide accurate and timely resolutions.
• Maintain professional communication with customers.
• Escalate issues when required.
• Update customer interaction details in system.
• Meet quality and productivity targets.

Skills

English communication

Job description

Customer care executive for Pune and Ahmedabad Location

We are hiring for Customer Support Executive role in Pune/ Ahmedabad Immediate joiners preferred.

Job Details:

• Job Location: Pune/Ahmedabad
• 5 Days Working
• 2 Rotational Week Offs
• Rotational Shifts (Mostly Night Shift)
• Cab Facility Available in Odd Hours
• Process: Customer Care Executive.

Eligibility:

• Excellent Communication Skills in English
• Comfortable with Rotational/Night Shift
• Freshers / Experienced candidates can apply (if suitable)
• Candidates ready to relocate to Pune and Ahmedabad are welcome

Responsibilities:

• Handle customer queries through call or chat support.
• Provide accurate and timely resolutions
• Maintain professional communication with customers
• Escalate issues when required
• Update customer interaction details in system
• Meet quality and productivity targets

Salary Package:

• 26,000 to 36,000 per month (Depending on Experience)