Customer Care Executive

TP; Mumbai; On-site; INR 357,000 - 446,000; Full time

Benefits offered by this job

Great learning and career growth

Supportive team environment

Performance-based rewards

Job summary

Teleperformance in Malad, Mumbai is seeking a Customer Service Lead Generation professional for outbound calls to international prospects to generate qualified leads. The role requires 1 year of International BPO experience and excellent English communication, with immediate joining preferred.

The position offers a shift from 9:30 AM to 6:30 PM, with Sundays off and salary up to 40,000 INR per month (In-Hand up to 35,000 INR).

Qualifications

• Graduate or Undergraduate education.
• Excellent English communication skills are mandatory.
• Minimum 1 year of International BPO experience required.

Responsibilities

• Make outbound calls to international prospects to generate qualified leads.
• Communicate effectively with potential clients to present key value propositions.
• Maintain accurate records of interactions and update customer details in the system.
• Meet daily and monthly target KPIs.

Skills

Excellent English

Education

Graduate or Undergraduate

Job description

Job Role:

Customer Service Lead Generation

Location:

Malad, Mumbai

Salary

• CTC: Up to 40,000 per month


• In-Hand: Up to 35,000 per month (Note:Final offer depends on last drawn salary)

Shifts & Schedule

• Timing: 9:30 AM 6:30 PM


• Week Off: Fixed Sunday Off

Eligibility & Requirements

• Education: Graduate or Undergraduate


• Experience: Minimum 1 year of International BPO experience (Mandatory)


• Skills: Excellent English communication skills (Mandatory)


• Joining: Immediate joiners preferred

Key Responsibilities

• Make outbound calls to international prospects to generate qualified leads.


• Communicate effectively with potential clients to present key value propositions.


• Maintain accurate records of interactions and update customer details in the system.


• Meet daily and monthly target key performance indicators (KPIs).

Benefits & Perks

• Great learning and career growth opportunities


• Supportive, team-oriented work environment


• Performance-based rewards and recognition

Contact Details

• Call HR: 9309951026 | 8291243623 | 9137207687 | 9664958750

Email: [e-mail]