Customer Care Executive

TP; India; On-site; INR 223,000 - 290,000; Full time

Benefits offered by this job

Two-way Cab Facility

5 Days Working

Rotational Week Offs

Job summary

Teleperformance in Gurugram (work from office) is hiring a Customer Services Executive for an International Blended Process (Chat + Voice) to support American Airlines travelers. The role requires clear English communication, a proactive support mindset, and prior international chat/voice experience.

Eligibility includes a minimum 6 months in international chat/voice, travel process familiarity, and the ability to join immediately.

Qualifications

• Minimum 6 months experience in International Chat / Voice Process.
• Travel process experience is preferred.
• Strong spoken and written English communication skills.
• Immediate joiner required.

Responsibilities

• Handle international travel-related queries for American Airlines customers via blended chat and voice.
• Provide accurate information, resolve issues, and ensure high customer satisfaction.

Skills

English communication

Customer support

International chat/voice

Job description

Hiring: Customer Services Executive (International Travel Blended Process)

Location: Gurugram (Work from Office)

Company: Teleperformance

Venue:

Plot No. 398, Phase III, Udyog Vihar, Sector 19, Gurugram, Haryana- 122016

Shift Timing:

US Shift (Starting from 5:30 PM onwards)

Role Overview: We are hiring for an International Blended Process (Chat + Voice) to support travel-related queries for American Airlines customers. The role requires excellent communication skills and prior experience in international customer support.

Eligibility Criteria

• Minimum 6 months experience in:
• International Chat / Voice Process
• Travel Process (preferred)
• Strong spoken and written English communication skills
• Must be an immediate joiner

Compensation & Benefits

• 5 Days Working
• Rotational Week Offs
• Two-way Cab Facility

Interested candidates can share their CVs:

[e-mail]