Customer Care Executive

TP; Hyderabad; On-site; INR 250,000 - 360,000; Full time

Job summary

TP in Hyderabad/Mohali is hiring an International Customer Support Representative to handle customer inquiries across voice, chat, and email for the US/international process. Night shift included, with immediate joining required.

We are seeking candidates with 0–3 years of experience and a strong focus on service quality. Responsibilities include delivering prompt support, maintaining accurate interaction records, and adhering to standard processes and quality controls while ensuring clear and

Qualifications

• 0–3 years of experience in customer support or related roles.
• Strong verbal and written communication abilities.
• Proficient in handling queries across voice, chat, and email.

Responsibilities

• Handle customer queries via voice, chat, or email.
• Provide timely and accurate resolutions to customer concerns.
• Deliver exceptional customer service and ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Follow company processes and quality standards.
• Exhibit excellent communication with customers and team members.

Skills

Customer service

Communication skills

Multitasking

Job description

We are hiring!

Hyderabad (DLF Gachibowli)

Need immediate joiners only - 5th Oct Joining

Position: International Customer Support Representative

Location: Mohali Shift: Night Shift (US/International Process)

Experience: 0-3 Years Employment Type: Full-Time Key

• Handle customer queries via voice, chat, or email.
• Provide timely and accurate resolutions to customer concerns.
• Deliver exceptional customer service and ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Follow company processes and quality standards.
• Excellent comms.