Customer Care Associate – Voice & Chat Process

Career Guideline Services India Pvt. Ltd; Mumbai; On-site; INR 203,000 - 247,000; Full time

Job summary

Career Guideline Services India Pvt. Ltd. is hiring for a Customer Care Associate – Voice & Chat Process. Openings are for 0-3 years with full-time employment and onsite work in Mumbai. The role involves handling international voice processes, AR calling, and inbound/customer support via voice and chat channels.

The position requires graduates or diploma holders with relevant experience. US shift timings are provided, with 5 days of work per week and rotational off-days.

Qualifications

• Qualification-
• 1. Graduate from 2021
• 2. SSC + 3 years Diploma from 2021
• 3. HSC + 3 years Diploma from 2021

Responsibilities

• Handle international voice process and AR calling for customers.
• Assist inbound callers and chat via chat process during US shift.

Skills

Customer Care

AR Calling

BPO Voice

Inbound Calling

Job description

Customer Care Associate – Voice & Chat Process

0-3 years

Staffing

full-time

Required Skills

Customer Care Executive International Voice Process AR Calling Bpo voice Inbound Calling

Job Description

Qualification-

1.Graduate from 2021

2.SSC + 3 years Diploma from 2021

3.HSC + 3 years Diploma from 2021

Criteria

1. Graduate fresher

2. Graduate with Experience

3. HSC with Exprience

US Shift Time 4.30PM - 1.30 AM (Any 9 hours)

Week Off- 5 days working with any 2 days rotational off.

Salary 18,150/- Inhand + 4000 night allowance = 22,150/- including night shift allowance.

Category

full-time

Location

Work Mode

onsite

Staffing

Shift

flexible

CG Career Guideline Services India Pvt. Ltd Industry information not available Career Guideline is an innovative staffing solutions company. We cater to organizations by providing highly qualified and experienced professionals for Executive & Mid Management.