CUSTOMER CARE ASSOCIATE

Multiplier; Surat; On-site; INR 193,000 - 231,000; Full time

Job summary

Multiplier is seeking a Customer Care Associate in Surat, Gujarat for a full-time role. You will engage with customers, support sales teams, and help build brand awareness through direct interactions.

The position requires managing customer communications via calls, emails, and face-to-face meetings to close sales and gather feedback for senior management. Travel within the territory to meet clients and present company offerings.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

SURAT, GUJARAT Full Time 19000Rs. - 19000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales