CUSTOMER SERVICE ASSOCIATE

Multiplier; Himatnagar; On-site; INR 167,000 - 279,000; Full time

Job summary

Multiplier in Himatnagar, Gujarat is seeking a Customer Service Associate to lead and support the sales team within the territory. The role involves training, setting targets, and driving customer engagement to close sales.

Based in Himatnagar, the position requires travel within the territory and heavy use of calls, emails, and meetings to promote company offerings and build brand awareness.

Qualifications

• Experience in coordinating sales teams and guiding field activities.
• Ability to set and track sales targets for a territory.
• Experience motivating teams to meet and exceed targets.
• Collecting and relaying customer feedback to management.
• Willingness to travel within assigned area to meet customers.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Skills

Sales team guidance

Target setting

Performance motivation

Customer feedback

Territory travel

Outreach calls & meetings

Job description

CUSTOMER SERVICE ASSOCIATE

HIMMATNAGAR, GUJARAT Full Time 15000Rs. - 25000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales