CUSTOMER CARE ASSOCIATE

Multiplier; Delhi; On-site; INR 254,000 - 304,000; Full time

Job summary

Multiplier in Delhi is seeking a Customer Care Associate to support and train a regional sales team and achieve set targets. Based in Delhi, this full-time role emphasizes field visits, communication with customers, and direct engagement to promote products and services.

The position involves coordinating with management, traveling to client sites, and delivering feedback to improve performance and customer satisfaction. Salary is ₹25,000 per month with full-time hours in a local market setting.

Responsibilities

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Job description

CUSTOMER CARE ASSOCIATE

DELHI, DELHI Full Time 25000Rs. - 25000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales