CUSTOMER SERVICE ASSOCIATE

Multiplier; Surat; On-site; INR 167,000 - 335,000; Full time

Job summary

Multiplier is seeking a Customer Service Associate in Surat, Gujarat, for a full-time role with a salary range of 15,000–30,000 Rs per month. The position involves direct customer interaction, coordinating with the sales team, and helping to close opportunities in the local market.

The candidate will travel within the territory as needed, handle inquiries via phone and email, and contribute to brand awareness and customer satisfaction in a fast-paced environment.

Responsibilities

• Leading, training, and guiding the sales team in the assigned territory.
• Setting sales targets for the team.
• Monitoring performance and motivating the team to meet targets.
• Collecting customer feedback and reporting to management.
• Traveling to customers within the sales area to present offerings and build brand awareness.
• Using outbound calls, email communications, and meetings to close sales.

Job description

CUSTOMER SERVICE ASSOCIATE

SURAT, GUJARAT Full Time 15000Rs. - 30000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales