CUSTOMER SERVICE ASSOCIATE

Multiplier; Palanpur; On-site; INR 167,000 - 279,000; Full time

Job summary

Multiplier in Palanpur, Gujarat is recruiting a Customer Service Associate to support the sales team and expand the company’s local presence. This full-time role focuses on guiding the sales force, setting targets, and maintaining strong customer engagement.

You will travel to clients, conduct outbound calls and emails, and meet them in person to close sales while feeding feedback to senior management. The position offers a competitive monthly salary and clear opportunities for growth.

Qualifications

• Experience in managing a sales team across a territory.
• Ability to set achievable sales targets and guide the team.
• Track record of monitoring performance and driving results.

Responsibilities

• Lead and train sales team within the assigned territory.
• Set and drive sales targets for the team.
• Monitor performance and motivate the team to meet targets.
• Gather customer feedback and report to senior management.
• Travel to clients to present offerings and build brand awareness.
• Use outbound calls, emails, and in-person meetings to close sales.

Skills

Team management

Target setting

Performance monitoring

Customer feedback

Sales travel

Outbound calls

Face-to-face meetings

Tools

Telephone outreach

Email outreach

Job description

CUSTOMER SERVICE ASSOCIATE

PALANPUR, GUJARAT Full Time 15000Rs. - 25000Rs.

• Managing, training, and providing overall guidance to the sales team of an assigned territory.
• Setting reasonable sales targets to be achieved by the sales team.
• Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
• Collecting customer feedback and providing updates to senior management.
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales