CRM & Integrations

Codezyng Pvt. Ltd.; Udupi district; Presencial; INR 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Codezyng Pvt. Ltd. is seeking a CRM & Integrations professional with 2 years of relevant experience to configure, manage, and maintain Close CRM for our sales and marketing teams.

The ideal candidate will handle CRM administration, workflow configuration, data management, and API-based integrations while collaborating with product and development teams to enable automation using Python. Shifts include 12:00 PM to 9:00 PM or 4:00 PM to 1:00 AM, and a CS/IT degree is required.

Formación

• Minimum 2 years of CRM administration and integrations experience.
• Bachelor’s degree in CS/IT or related field.
• Proficient in Python for automation and scripting.
• Familiar with REST APIs, JSON and API testing.
• Experience configuring workflows and CRM data management.
• Good communication and documentation skills.
• Willingness to work shifts 12:00 PM–9:00 PM or 4:00 PM–1:00 AM.
• Familiar with Git/GitHub is a plus.

Responsabilidades

• Configure and maintain Close CRM for sales and marketing.
• Manage contacts, opportunities, fields, pipelines and CRM records.
• Create email/SMS templates and workflow automations.
• Set up integrations with Salesmsg, Typeform, Jotform, and internal apps.
• Test API integrations, validate data flows, and troubleshoot issues.
• Write Python scripts for automation and integration tasks.
• Work with REST APIs, JSON and webhooks to support data exchange.
• Investigate CRM issues and coordinate with product and development teams.
• Perform data imports, cleanup, deduplication, and validation.
• Maintain documentation of CRM configurations, workflows, integrations, and troubleshooting procedures.

Conocimientos

CRM administration

API integrations

Python scripting

REST/JSON

Data management

Documentation

Team collaboration

Educación

Bachelor’s degree in CS/IT

Herramientas

Close CRM

Git / GitHub

Zapier/Make

Typeform

Jotform

Salesmsg

SQL basics

Descripción del empleo

We are looking for a CRM & Integrations professional with 2 years of relevant experience to configure, manage, and maintain Close CRM for our sales and marketing teams. The ideal candidate should have hands‑on experience with CRM administration, workflow configuration, data management, and basic software integrations. The role involves working closely with product and development teams to support API‑based integrations and automation using Python.

Key Responsibilities

• Configure, manage, and maintain Close CRM to support sales and marketing operations.
• Create and manage contacts, opportunities, custom fields, pipelines, and related CRM records.
• Configure and maintain email templates, SMS templates, and workflow automations.
• Set up and support integrations between Close CRM and platforms such as Salesmsg, Typeform, Jotform, and internal applications.
• Test API integrations, validate data flows, and troubleshoot integration issues.
• Write, modify, and maintain basic Python scripts for automation and integration tasks.
• Work with REST APIs, JSON, and webhooks to support data exchange between systems.
• Investigate CRM‑related issues and coordinate with product and development teams to resolve them.
• Perform data imports, cleanup, deduplication, and validation to maintain CRM data accuracy.
• Maintain documentation of CRM configurations, workflows, integrations, and troubleshooting procedures.

Requirements

• Willingness to work in the following shifts: 12:00 PM to 9:00 PM or 4:00 PM to 1:00 AM.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of relevant experience in CRM administration, CRM support, integrations, or a related technical role.
• Basic to intermediate knowledge of Python programming and scripting.
• Understanding of REST APIs, JSON, and API testing.
• Experience configuring workflows, managing CRM data, and troubleshooting CRM issues.
• Familiarity with Git/GitHub for version control is an advantage.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Good communication skills and the ability to document technical processes clearly.
• Ability to work collaboratively with sales, marketing, product, and development teams.

Preferred Skills

• Hands‑on exposure to Close CRM or other CRM platforms such as HubSpot, Salesforce, or Zoho CRM.
• Experience with API integrations, webhooks, or connecting third‑party applications.
• Familiarity with automation tools such as Zapier or Make.
• Basic understanding of SQL and database concepts.
• Experience with platforms such as Salesmsg, Typeform, or Jotform.