CRM-Field Sales Executive

Adecco India; Chennai District; On-site; INR 300,000 - 460,000; Full time

Job summary

Koovers is seeking a CRM - Field Sales Executive to expand our automobile spare parts business across retailers, distributors, and workshops. You will conduct regular field visits and drive sales while delivering excellent service.

The role requires strong relationship-building, negotiation and CRM familiarity, with travel across multiple locations including Chennai and surrounding areas. You will report to the Sales Head and contribute to achieving monthly targets.

Qualifications

• Minimum 2+ years of field sales experience in the automobile / auto spare parts industry.
• Experience dealing with retailers, distributors, garages, or automobile workshops is mandatory.
• Diploma or Bachelor's in Business/Marketing/Automotive or related field preferred.

Responsibilities

• Build and maintain long-term relationships with retailers, distributors, and automobile workshops.
• Identify and pursue new sales opportunities within the assigned territory and achieve targets.
• Visit retailers, distributors, garages and workshops to understand requirements and recommend parts.
• Track market trends and provide feedback to Sales Head.
• Assist customers with product selection, order placement and coordinate with internal teams for delivery.
• Document daily visits, orders, leads and CRM updates.

Skills

Field sales

Retailer network

Negotiation

Communication

CRM

Territory management

Education

Diploma / Bachelor's Degree in Business, Marketing, Automobile, or related field

Tools

CRM software

Job description

CRM - Field Sales Executive

Industry: Automobile / Auto Spare Parts
Experience Required: Minimum 2+ Years
Employment Type: Full-Time
Reporting To: Sales Head

Job Locations

• Hubli
• Yelahanka
• Chennai Warehouse
• Chennai OMR
• Pondicherry

About Koovers

Koovers is a leading B2B platform specializing in automobile spare parts. We provide seamless solutions to retailers, workshops, and businesses in the automobile industry by offering a wide range of high-quality products and reliable customer support.

Role Overview

The CRM - Field Sales Executive will be responsible for developing strong customer relationships, driving sales of automobile spare parts, and ensuring excellent customer service. The role involves regular field visits to retailers, distributors, and automobile workshops to understand their requirements and provide suitable product solutions.

Key Responsibilities

Customer Relationship Management

• Build and maintain long-term relationships with retailers, distributors, and automobile workshops.
• Ensure high customer satisfaction through regular follow-ups and support.
• Understand customer requirements and provide appropriate product solutions.

Sales & Business Development

• Identify and pursue new sales opportunities within the assigned territory.
• Achieve monthly and quarterly sales targets.
• Develop new customer accounts and expand business with existing customers.
• Generate leads through regular market visits and customer interactions.

Client Engagement

• Visit retailers, distributors, garages, and automobile workshops regularly.
• Understand customer requirements and recommend suitable automobile spare parts.
• Maintain regular communication with customers to identify repeat and additional business opportunities.

Market Analysis

• Track market trends, competitor activities, pricing, and customer demands.
• Monitor developments in the automobile spare parts market.
• Provide relevant market feedback and insights to the Sales Head.

Order Management

• Assist customers with product selection and order placement.
• Coordinate with internal teams to ensure smooth order processing and timely delivery.
• Follow up on pending orders and customer requirements.

Problem Resolution

• Address customer queries, complaints, and service issues promptly.
• Coordinate with relevant internal teams for timely resolution.
• Maintain strong customer relationships throughout the sales cycle.

Reporting

• Maintain accurate records of daily sales visits, orders, leads, and client interactions.
• Submit regular sales and market reports to the Sales Head.
• Update CRM systems and customer records as required.

Candidate Profile

Experience

• Minimum 2+ years of field sales experience in the automobile / auto spare parts industry.
• Experience dealing with retailers, distributors, garages, or automobile workshops is mandatory.
• Candidates with experience in automobile aftermarket sales or spare parts distribution will be preferred.

Skills

• Strong sales, negotiation, and business development skills.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong customer relationships.
• Good knowledge of automobile spare parts and aftermarket products.
• Knowledge of CRM tools is an added advantage.
• Good territory and market management skills.

Personal Attributes

• Target-driven and self-motivated.
• Strong customer-oriented approach.
• Ability to work independently as well as in a team.
• Willingness to travel extensively for field sales activities.
• Good problem-solving and follow-up skills.

Educational Qualification

• Diploma / Bachelor's Degree in Business, Marketing, Automobile, or a related field preferred.