CRM Executive – Female

talentwaveservice; India; On-site; INR 180,000 - 240,000; Full time

Job summary

TalentWaveService is seeking a smart, customer-focused CRM Executive (Female) to manage client relationships and ensure high customer satisfaction. The role covers client coordination, post-sales communication, and follow-ups from booking to possession.

The candidate will act as a bridge between clients and internal departments, requiring strong interpersonal skills, organization, and the ability to handle multiple clients in a real estate setting. On-site at Tech Zone-4, Greater Noida West.

Qualifications

• Graduate (BBA / MBA preferred) with 0–2 years in CRM / Customer Service / Real Estate.
• Female candidate preferred.
• Strong communication and interpersonal skills.
• Experience in handling post-sales processes.
• Ability to manage multiple clients and deadlines.
• Good organizational and coordination skills.
• Knowledge of real estate processes preferred.

Responsibilities

• Bridge between clients and internal departments, ensuring timely communication.
• Documentation and issue resolution.
• Manage multiple clients efficiently in a real estate environment.
• Post-sales follow-ups and relationship building.
• MIS reporting and data management.

Skills

CRM basics

Communication

Interpersonal skills

Organization

Coordination

Multitasking

Problem solving

MIS reporting

Data management

MS Excel

Education

Bachelor's degree in business administration

MBA

Tools

MS Excel

MS Office

Job description

We are looking for a smart and customer-focused CRM Executive (Female) to manage client relationships and ensure excellent customer satisfaction. The role involves client coordination, post-sales communication, and follow-ups, ensuring a seamless experience from booking to possession.

Job Type

Full time

Experience Level

Entry level

Job Location

Interview Location

Tech Zone-4, Greater Noida West (On-site)

Detailed Job Description

The candidate will act as a bridge between clients and internal departments, ensuring timely communication, documentation, and issue resolution. The role requires strong interpersonal skills, organization, and the ability to handle multiple clients efficiently in a real estate environment.

Requirements & Qualifications

Graduate (BBA / MBA preferred)0–2 years of experience in CRM / Customer Service / Real EstateFemale candidate preferredStrong communication and interpersonal skillsExperience in handling post-sales processesBasic knowledge of real estate processes (preferred)Ability to manage multiple clients and deadlinesGood organizational and coordination skills

Customer Relationship Management (CRM) Client Handling & Coordination Communication Skills (Hindi & English) Post-Sales Support Follow-up & Relationship Building MIS Reporting & Data Management MS Excel & MS Office Problem Solving & Complaint Handling Documentation & Coordination Skills

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