CRM Software Manager

Skybird Savvy Led; Sector 10; On-site; INR 268,000 - 446,000; Full time

Job summary

Skybird Savvy Led Noida invites applications for a CRM Executive role to manage leads in our CRM system, ensure accurate data, track lead movement, and coordinate with the Sales Team and Channel Partners to drive timely follow-ups and conversions.

The ideal candidate has 0–3 years of CRM experience, is detail-oriented, proficient in MS Excel, and possesses strong communication and reporting skills to generate daily, weekly, and monthly CRM reports, while maintaining clean records.

Qualifications

• 0–3 years of experience in CRM operations.
• Hands-on experience with CRM software mandatory.
• Strong knowledge of lead management and lead tracking.
• Proficiency in MS Excel and basic computer applications.

Responsibilities

• Manage and maintain all incoming leads in the CRM software.
• Ensure proper tracking of leads assigned to the Sales Team and Channel Partners.
• Regularly collect and update feedback from sales executives and channel partners.
• Maintain accurate lead status, including New, Contacted, Interested, Follow-up, Site Visit, Converted and Lost.
• Monitor lead follow-ups and ensure no lead remains unattended.
• Coordinate with the Sales Team regarding lead progress, customer interactions and conversions.
• Track site visits, customer meetings and follow-up activities.
• Generate daily, weekly and monthly CRM reports.
• Identify pending leads and ensure timely action from the concerned sales team members.
• Maintain proper records and ensure data accuracy in the CRM system.

Skills

CRM operations

Lead management

Coordination

MS Excel

Reporting

Communication

Tools

CRM software

Job description

Job Description CRM Executive

Job Title: CRM Executive

Location: Sector 135, Noida

Experience: 0–3 Years

Salary: Up to 40,000 per month

Employment Type: Full-Time

Job Overview

We are looking for a detail-oriented and proactive CRM Executive with good hands-on experience in CRM software. The candidate will be responsible for managing leads, tracking lead movement, coordinating with the Sales Team and Channel Partners, and ensuring timely feedback and status updates for every lead.

Key Roles & Responsibilities

• Manage and maintain all incoming leads in the CRM software.
• Ensure proper tracking of leads assigned to the Sales Team and Channel Partners.
• Regularly collect and update feedback from sales executives and channel partners.
• Maintain accurate lead status, including New, Contacted, Interested, Follow-up, Site Visit, Converted and Lost.
• Monitor lead follow-ups and ensure no lead remains unattended.
• Coordinate with the Sales Team regarding lead progress, customer interactions and conversions.
• Track site visits, customer meetings and follow-up activities.
• Generate daily, weekly and monthly CRM reports.
• Identify pending leads and ensure timely action from the concerned sales team members.
• Maintain proper records and ensure data accuracy in the CRM system.

Required Skills & Qualifications

• 0–3 years of experience in CRM operations, preferably in the real estate industry.
• Good hands‑on experience with CRM software is mandatory.
• Strong knowledge of lead management and lead tracking.
• Excellent coordination and follow‑up skills.
• Good communication and reporting skills.
• Proficiency in MS Excel and basic computer applications.
• Ability to manage multiple leads and maintain accurate records.

Preferred Candidate

A candidate who understands CRM operations, lead management, sales coordination and channel partner coordination, and can ensure that every lead has a proper feedback history and updated status in the CRM.