CRM Executive

Vraj Realty; Kalyan-Dombivli; On-site; INR 180,000 - 280,000; Full time

Job summary

Vraj Realty in India is seeking a diligent professional to manage post-sales activities, documentation, and financial coordination. You will handle booking forms, KYC, allotment letters, builder-buyer agreements, registrations, and handover processes with the site team.

The role requires meticulous data management, MIS and DSR preparation for senior management, and proactive follow-up with clients and banks to ensure timely payments and smooth disbursements for buyers.

Qualifications

• Handle all back-office sales administration, including booking forms, KYC verification, allotment letters, and Builder-Buyer Agreements.

Responsibilities

• Handle all back-office sales administration, including booking forms, KYC verification, allotment letters, and Builder-Buyer Agreements.
• Manage property registrations, transfer documents, and cancellation paperwork
• Generate and dispatch demand letters, payment reminders, and receipts on schedule.
• Actively follow up with clients to ensure timely payment installments and clear outstanding dues.
• Coordinate with banks and financial institutions to facilitate home loan processing and disbursements for buyers
• Coordinate the final property inspection and fit-out process with the site team.
• Prepare and issue possession letters, manage handover kits, and assist with society formation or maintenance transfers.
• Maintain accurate records of client data, payment statuses, and document files.
• Prepare regular MIS (Management Information System) and DSR (Daily Sales Report) for upper management

Job description

Key Responsibilities

Post-Sales Management & Documentation

• Handle all back-office sales administration, including booking forms, KYC verification, allotment letters, and Builder-Buyer Agreements.


• Manage property registrations, transfer documents, and cancellation paperwork

Payment Collections & Financials

• Generate and dispatch demand letters, payment reminders, and receipts on schedule.


• Actively follow up with clients to ensure timely payment installments and clear outstanding dues.


• Coordinate with banks and financial institutions to facilitate home loan processing and disbursements for buyers

Possession & Handover

• Coordinate the final property inspection and fit-out process with the site team.


• Prepare and issue possession letters, manage handover kits, and assist with society formation or maintenance transfers.

Data & Reporting

• Maintain accurate records of client data, payment statuses, and document files.


• Prepare regular MIS (Management Information System) and DSR (Daily Sales Report) for upper management