CRM Developer - Dynamics 365 Marketing

SAN Engineering Solutions; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SAN Engineering Solutions is seeking a CRM Developer skilled in Dynamics 365 CRM and Marketing to design, customize, and support CRM and marketing solutions across campaigns and customer journeys.

The role focuses on integrating marketing automation, lead management, and data quality, while collaborating with marketing and IT teams to translate requirements into scalable technical solutions. Prior experience with Dynamics 365 Marketing is essential.

Qualifications

• 7 - 10 years of experience in Dynamics 365 CRM development.
• Hands on experience with Dynamics 365 Marketing (Customer Insights – Journeys).
• Strong knowledge of CRM entities, forms, views, and security.
• Experience in marketing automation tools within Dynamics 365.
• Proficiency in .NET, C#, and SQL Server.
• Experience with REST API integration.
• Familiarity with Power Platform (Power Apps, Power Automate).
• Strong understanding of CRM architecture and business processes.

Responsibilities

• Design, develop, and customize solutions in Microsoft Dynamics 365 CRM and Marketing module.
• Implement and manage marketing automation campaigns, customer journeys, and lead management processes.
• Develop plugins, workflows, business rules, and client side scripting.
• Integrate Dynamics 365 Marketing with external systems using REST APIs and connectors.
• Support email marketing, segmentation, and campaign performance tracking.
• Collaborate with marketing and business teams to understand requirements and translate them into technical solutions.
• Configure customer insights, forms, landing pages, and event management.
• Ensure data quality, compliance, and proper usage of customer data.
• Perform testing, deployment, and post production support.
• Maintain technical documentation and ensure best practices.

Skills

Dynamics 365 CRM

Dynamics 365 Marketing

REST API integration

Power Platform

C# / .NET

SQL Server

CRM customization

Lead management

Tools

Power Apps

Power Automate

Job description

Job Title: CRM Developer - Dynamics 365 Marketing

Job Location: PAN India

Experience: 7 - 10 Years of Experience

Job Summary

We are seeking a skilled CRM Developer with expertise in Dynamics 365 and Marketing automation. The ideal candidate will be responsible for developing, customizing, and supporting CRM and Marketing solutions, enabling effective customer engagement, campaign management, and lead nurturing processes.

Key Responsibilities

• Design, develop, and customize solutions in Microsoft Dynamics 365 CRM and Marketing module
• Implement and manage marketing automation campaigns, customer journeys, and lead management processes
• Develop plugins, workflows, business rules, and client side scripting
• Integrate Dynamics 365 Marketing with external systems using REST APIs and connectors
• Support email marketing, segmentation, and campaign performance tracking
• Collaborate with marketing and business teams to understand requirements and translate them into technical solutions
• Configure customer insights, forms, landing pages, and event management
• Ensure data quality, compliance, and proper usage of customer data
• Perform testing, deployment, and post production support
• Maintain technical documentation and ensure best practices

Required Skills & Qualifications

• 7 - 10 years of experience in Dynamics 365 CRM development
• Hands on experience with Dynamics 365 Marketing (Customer Insights ‿ Journeys)
• Strong knowledge of:
• CRM entities, forms, views, and security
• Experience in marketing automation tools within Dynamics 365
• Proficiency in .NET, C#, and SQL Server
• Experience with REST API integration
• Familiarity with Power Platform (Power Apps, Power Automate)
• Strong understanding of CRM architecture and business processes

Preferred Skills

• Experience in Customer Insights (Data & Journeys)
• Knowledge of email marketing platforms and campaign analytics
• Exposure to Power BI for campaign reporting
• Familiarity with Azure services and integrations
• Certification in Dynamics 365 CRM/Marketing
• Strong analytical and problem solving skills
• Collaboration with marketing and business teams
• Attention to detail and data driven mindset
• Effective communication with technical and non technical stakeholders
• Ability to work independently and in a team environment
• Cross functional collaboration with marketing, sales, and IT teams
• Opportunity to work on customer engagement and digital transformation initiatives