CRM & Data Integration Analyst

rSTAR Tec; Delhi; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Meeder is seeking a Dynamics 365 Developer to lead technical development, customization, and integration of the Microsoft Dynamics 365 CRM environment. This role focuses on plugins, workflows, APIs, integrations, SQL, and data migration while supporting the existing CRM environment and troubleshooting issues.

You will build and customize CRM, implement business logic, and work with REST APIs and data migration tools to ensure a reliable production system and smooth modernization across platforms.

Qualifications

• Bachelor's degree in computer science, IT, Engineering, or related field, or equivalent experience.
• 5+ years of hands-on Dynamics 365/CRM development experience.
• Extensive experience with SDLC, Agile, and Scrum methodologies.
• Strong experience with Dynamics 365 customization and development.
• Experience with APIs and system integrations.
• Experience with data migration and data integration.
• Strong analytical and troubleshooting skills.
• Good communication and documentation skills.
• Experience with Power BI report maintenance and troubleshooting.
• Experience supporting a legacy or production CRM/data environment during an active system modernization or migration.

Responsibilities

• Develop and customize Microsoft Dynamics 365 CRM.
• Build and maintain plugins, workflows, forms, views, and business logic.
• Configure and customize CRM based on technical requirements.
• Develop and support integrations between Dynamics 365 and external systems.
• Work with REST APIs, OData and other integration technologies.
• Troubleshoot integration and data flow issues.
• Support technical data migration activities into Dynamics 365.
• Use SQL for data validation, reconciliation, troubleshooting, and data analysis.
• Work with migration/integration tools such as SSIS, KingswaySoft, or similar tools.
• Support the existing Dynamics 365 production environment.
• Work with cloud technologies (Azure, Oracle and Salesforce).
• Troubleshoot and resolve technical CRM issues, identify root causes and coordinate resolution of issues, maintain technical documentation.

Skills

Dynamics 365/CRM development

SDLC/Agile/Scrum

APIs and integrations

Data migration/integration

Analytical & troubleshooting

Communication & documentation

Power BI maintenance

Production CRM modernization

Education

Bachelor's degree in CS/IT/Engineering or related

Tools

SSIS

KingswaySoft

REST APIs

SQL

Azure integration services

Job description

• Bachelor's degree in computer science, IT, Engineering, or related field, or equivalent experience
• 5+ years of hands-on Dynamics 365/CRM development experience
• Extensive experience with SDLC, Agile, and Scrum methodologies.
• Strong experience with Dynamics 365 customization and development
• Experience with APIs and system integrations
• Experience with data migration and data integration
• Strong analytical and troubleshooting skills.
• Good communication and documentation skills.
• Experience with Power BI report maintenance and troubleshooting.
• Experience supporting a legacy or production CRM/data environment during an active system modernization or migration

Good-to-Have Skills

• Experience with Azure integration services
• Experience supporting a production/legacy Dynamics 365 environment
• Experience in financial services or investment management
• Experience with Power BI or other reporting tools.

Job Summary

The Dynamics 365 Developer will be responsible for the technical development, customization, integration, and support of Meeder’s Microsoft Dynamics 365 CRM environment. This is a hands-on technical role focused on Dynamics 365 customization, plugins, workflows, APIs, integrations, SQL, and data migration. The role will also support the existing CRM environment and troubleshoot technical issues

• Develop and customize Microsoft Dynamics 365 CRM
• Build and maintain plugins, workflows, forms, views, and business logic
• Configure and customize CRM based on technical requirements.
• Develop and support integrations between Dynamics 365 and external systems
• Work with REST APIs, OData and other integration technologies
• Troubleshoot integration and data flow issues.
• Support technical data migration activities into Dynamics 365
• Use SQL for data validation, reconciliation, troubleshooting, and data analysis.
• Work with migration/integration tools such as SSIS, KingswaySoft, or similar tools
• Support the existing Dynamics 365 production environment
• Work with cloud technologies (Azure, Oracle and Salesforce).
• Troubleshoot and resolve technical CRM issues. , Identify root causes and coordinate resolution of integration, data, and application issues. , Maintain technical documentation and follow established support processes