Crew Manager - Ratings

Pacific Basin Shipping Limited; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Pacific Basin Shipping Limited is seeking a Crew Manager - Ratings in Mumbai, India. The role involves managing end-to-end crewing operations including sourcing, deployment, and ensuring regulatory compliance. Strong stakeholder management and communication skills are essential.

The candidate should hold a degree in Maritime Studies or a related field, with relevant experience in crewing or marine personnel. Strong problem-solving abilities and attention to detail are crucial for success in this fast-paced environment.

Qualifications

• Experience in crewing, marine personnel, or ship management.
• Knowledge of crew documentation (CDC, COC, STCW).
• Familiarity with DG Shipping and flag state requirements.

Responsibilities

• Manage sourcing and selection of suitable crew.
• Conduct initial screening and verification of crew documentation.
• Monitor airfare and crew change costs.
• Oversee execution of crew changes.
• Coordinate recruitment activities and support selection decisions.

Skills

Stakeholder management

Communication skills

Record-keeping

Problem-solving

Negotiation skills

Education

Degree in Maritime Studies, Shipping, HR, or related discipline

Job description

Pacific Basin is one of the world’s leading owners and operators of modern Handysize and Supramax dry bulk ships. We are listed in Hong Kong and operate globally with a fleet of over 260 ships trading worldwide. Our team comprises about 4,300 seafarers and over 400 shore staff in 14 key locations around the world.

Job Title:

Crew Manager - Ratings

Department:

Fleet Management - Crewing

Role Summary

Manage end-to-end crewing operations, including sourcing, deployment, and administration of crew, ensuring efficient vessel manning, regulatory compliance, cost control, and effective stakeholder coordination.

Responsibilities

• Manage sourcing and selection of suitable crew (Ratings and Officers) to meet operational requirements
• Plan and execute crew deployment, including placement, rotation, and timely sign‑on/off arrangements
• Maintain an accurate and up‑to‑date crew database, including crew on board, on leave and availability status
• Conduct initial screening and verification of crew documentation to ensure compliance with regulatory and company requirements
• Coordinate recruitment activities, including arranging interviews and supporting selection decisions
• Liaise with owners, managers, directors, manning agents, vessels, and port agents on crew matters and operations
• Oversee execution of crew changes to ensure smooth operations and minimal disruption
• Monitor airfare and crew change costs and ensure alignment with approved budgets
• Manage relationships with agents and review or negotiate crew change proformas where required
• Handle union matters and crew‑related issues, including resolution and escalation where necessary
• Support overall crewing operations, including deputising duties and ad‑hoc tasks as assigned by management

Skills Capabilities & Qualifications

• Degree/Diploma in Maritime Studies, Shipping, HR, or related discipline
• Relevant experience in crewing, marine personnel, or ship management
• Knowledge of crew documentation (CDC, COC, STCW and related certifications)
• Familiarity with DG Shipping and flag state requirements
• Understanding of crew planning and vessel operations

Attributes, Personality

• Strong stakeholder management and communication skills
• Detail‑oriented with high level of accuracy in record‑keeping
• Ability to manage multiple priorities in a fast‑paced environment
• Strong problem‑solving and negotiation skills

If you are selected, you will be continuously assessed not only on the basis of your performance, but also on the basis of your attitude and behavior. Cultural fit and adherence to company values is of paramount importance. We are committed to fostering a diverse, equitable, and inclusive workplace where all colleagues feel valued and empowered to bring their authentic selves to work.