Credit Executive – Enerjazz
Role: Credit Executive Function: Credit, Risk & Collections Objective: Ensure strict and disciplined credit evaluation, onboarding, verification, and repayment monitoring of e-rickshaw drivers purchasing Enerjazz lithium-ion batteries. Build a robust credit system that balances growth with portfolio quality.
Role Objectives
Own end-to-end driver credit evaluation and repayment discipline across regions. This role ensures Enerjazz installs batteries only with safe, validated customers and maintains low default rates through strong follow-ups, documentation, and field verification workflows.
Key Responsibilities
- Credit Evaluation & Customer Onboarding
- Conduct phone-based and field-based verification (directly or via outsourced partner).
- Confirm KYC, address, vehicle details, route, daily earnings, and references.
- Identify fraud signals, mismatched information, or risky profiles.
- Score and categorize customers (A/B/C) using Enerjazz’s internal criteria.
- Approve or reject applications with clear documentation.
- Documentation & Compliance – Ensure complete KYC, rental agreement, RC, permit, Aadhaar, photos, and signatures before approval; maintain accurate, audit‑ready files in Google Drive/CRM; cross‑check duplicate customers, mismatched RCs, or wrong guarantor references.
- EMI Tracking & Collections Support – Track daily/weekly EMI status using CRM + Google Sheets; proactively call customers before due dates and expedite overdue cases; coordinate with field collection agents when needed; maintain bucket-wise recovery performance.
- Coordination With Sales & Ops – Work closely with the Sales team to validate customers being onboarded; ensure no installation happens without credit clearance; coordinate with Logistics for installation timing based on approval status.
- Reporting & Analytics – Prepare weekly dashboards covering: approval rate, rejection reasons, pending cases, collection efficiency, 7/14/30 day overdue buckets; recommend improvements to credit policy based on field learnings.
Must‑Have Skills
- Strong Hindi communication (driver‑level + professional‑level)
- High discipline with documentation and Google Sheets
- Ability to detect fraud patterns and inconsistencies
- Comfort in fieldwork (spot checks, dealer visits, customer house visits)
- Calm, firm, and assertive mindset for credit + collections
Bonus Skills
- Experience in NBFC, e‑rickshaw financing, microfinance, two‑wheeler loans, battery financing, or collections
- Ability to speak basic English for internal coordination
- Knowledge of rural/urban last‑mile transport ecosystem
KPIs You Will Own
- Credit Approval Accuracy: < 5% cases turning into NPA
- EMI Collection Efficiency: > 92%
- Documentation Accuracy: > 98%
- Turnaround Time: Credit decision within 4 hrs
- Fraud/Bad Case Leakage
Growth Path
- Senior Credit Analyst (12–18 months)
- Credit & Collections Lead (24–36 months)
- Opportunity to build the credit team as Enerjazz scales pan‑India
Why Join Enerjazz
- Shape the credit engine of one of India’s fastest‑growing EV battery startups.
- Work directly with the founder on mission‑critical decisions.
- Be part of an ambitious team solving mobility and financing challenges for thousands of drivers.
- Competitive salary + performance incentives + future ESOP pool.
Seniority level: Entry level
Employment type: Full‑time
Job function: Business Development and Sales
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