Credit Controller

Microlise; Pune District; Hybrid; INR 350,000 - 500,000; Full time

Job summary

Microlise is seeking a Credit Control Specialist to manage ledgers for a diverse portfolio and actively chase payments to terms. You will handle daily email queries, resolve outstanding issues with internal teams, and allocate receipts against customer accounts.

The role requires 1–4 years in credit management, strong negotiation and communication skills, and proficiency in MS Office. UK shift hours are included.

Qualifications

• Must have 1-4 years of credit management experience with a strong understanding of credit management processes.
• Have a passion for collecting outstanding debt and target driven.
• Good at establishing and maintaining relationships with internal and external stakeholders.
• Ability to prioritise workloads and meet tight deadlines.
• Hands on approach.
• Proficient in Microsoft Office applications.
• Demonstrable experience of multi-currency & multi-company ledgers.
• Must be competent in all aspects of credit control including query management.
• Must be tenacious and target driven.
• Good team player, combined with ability to work using own initiative.
• Great negotiator with excellent communication and interpersonal skills.
• Must be business orientated with sound customer service skills, both internally and externally.
• High level of accuracy and attention to detail.
• Willing to work in UK shift hours.
• Credit Management qualification is desirable but not essential.

Responsibilities

• Take ownership of the ledgers for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms, actively reducing Aged Debt.
• Manage daily inflow of email queries from both internal colleagues and external customers.
• Query Management and resolution - Interact with relevant internal teams to ensure the timely resolution of outstanding queries.
• Allocate receipts against customer accounts, accurately on a daily basis.
• Prepare and distribute monthly debtor statements.
• Build and maintain strong relationships with the external customers on your ledger.
• Identify customers that aren't adhering to their agreed credit terms and prepare their account for the collections process.

Skills

Credit management

Debt collection

Relationship management

Time management

MS Office

Multi-currency ledgers

Query management

Negotiation

Communication skills

Attention to detail

Education

Credit management qualification

Job description

Job Responsibilities

• Take ownership of the ledgers for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms, actively reducing Aged Debt.
• Manage daily inflow of email queries from both internal colleagues and external customers.
• Query Management and resolution - Interact with relevant internal teams to ensure the timely resolution of outstanding queries.
• Allocate receipts against customer accounts, accurately on a daily basis.
• Prepare and distribute monthly debtor statements.
• Build and maintain strong relationships with the external customers on your ledger.
• Identify customers that aren't adhering to their agreed credit terms and prepare their account for the collections process.

Qualifications & Capabilities

• Must have 1-4 years of credit management experience with a strong understanding of credit management processes.
• Have a passion for collecting outstanding debt and target driven.
• Good at establishing and maintaining relationships with internal and external stakeholders.
• Ability to prioritise workloads and meet tight deadlines.
• Hands on approach.
• Proficient in Microsoft Office applications.
• Demonstrable experience of multi-currency & multi-company ledgers.
• Must be competent in all aspects of credit control including query management.
• Must be tenacious and target driven.
• Good team player, combined with ability to work using own initiative.
• Great negotiator with excellent communication and interpersonal skills.
• Must be business orientated with sound customer service skills, both internally and externally.
• High level of accuracy and attention to detail.
• Willing to work in UK shift hours.
• Credit Management qualification is desirable but not essential.