Credit Controller

Mutual Industries; Mumbai; On-site; INR 400,000 - 680,000; Full time

Job summary

Mutual Industries in Mumbai, India seeks a Credit Controller with strong experience in Accounts Receivable to ensure timely collections from B2B clients and distributors.

You will monitor ageing reports, set credit limits per policy, negotiate payment commitments, and coordinate with Sales, Accounts and Dispatch to minimise overdue receivables.

Excellent MS Excel and ERP software skills are required, with a street-smart, proactive approach and ownership to deliver results.

Qualifications

• Experience in Credit Control, AR, or payment collection.
• Strong negotiation and customer-handling skills.
• Proficient in MS Excel and ERP/accounting software.

Responsibilities

• Monitor customer outstanding balances, credit limits, due dates and ageing reports.
• Drive timely collection of payments through calls, emails, and visits.
• Negotiate with customers to secure firm payment commitments.
• Identify delays and resolve invoice disputes.
• Coordinate with Sales, Accounts, and Dispatch to ensure timely collections.
• Escalate delays and recommend credit-control measures to management.
• Prepare daily collection reports and receivables MIS.
• Maintain reconciliations and records of collection commitments.
• Monitor high-risk accounts and decisions on credit limits and holds.

Skills

Credit control

Accounts receivable

Negotiation

Customer handling

Education

Bachelor's degree in Commerce/Finance

Tools

MS Excel

ERP software

Job description

Role & Responsibilities

• Monitor customer outstanding balances, credit limits, payment due dates, and ageing reports.
• Drive timely collection of payments from customers through regular calls, emails, follow-ups, and customer visits.
• Handle overdue accounts confidently and negotiate with customers to secure firm payment commitments.
• Identify reasons for payment delays and resolve disputes related to invoices, deductions, and reconciliations.
• Coordinate with Sales, Accounts, and Dispatch teams to ensure timely collections and minimise overdue receivables.
• Escalate chronic payment delays and recommend credit-control measures to management.
• Prepare daily collection reports, outstanding statements, and receivables MIS.
• Maintain customer account reconciliations and accurate records of collection commitments.
• Monitor high-risk accounts and support decisions on credit limits and dispatch holds as per company policy.

Preferred Candidate Profile

• Graduate in Commerce, Finance, or a related discipline.
• 36 years of experience in Credit Control, Accounts Receivable, or Payment Collection.
• Candidates with experience in manufacturing companies are strongly preferred.
• Experience handling B2B customers, industrial clients, dealers, or distributors will be an advantage.
• Must be street-smart, proactive, assertive, and persuasive, with strong negotiation and customer-handling skills.
• Should be confident in dealing with customers who delay payments and capable of securing clear payment commitments through persistent follow-up.
• Must have strong ownership, problem-solving abilities, and a result-oriented approach.
• Proficiency in MS Excel, receivables ageing, reconciliation, and ERP/accounting software is required.

Male candidate preferred