Credit Controller

QX Global Group; Ahmedabad District; On-site; INR 420,000 - 660,000; Full time

Job summary

QX Global Group in India is seeking a Credit Controller to manage and collect outstanding receivables from UK-based customers, ensuring healthy cash flow and reducing overdue debt.

The role requires proactive credit control, including debt collection, account reconciliation, and collaboration with Sales, Operations, and Finance to maintain customer relationships and adherence to credit terms. You will also support month-end reporting and DSO reduction initiatives.

Qualifications

• Bachelors degree in finance, accounting, commerce, or a related field.
• 1+ year of credit control / accounts receivable experience.
• Experience handling UK customers and collections.
• Understanding of credit risk management and collections lifecycle.
• Proficient in Microsoft Excel and reporting tools.
• Strong analytical, written, and verbal communication skills.
• High attention to detail, ownership, and deadline discipline.

Responsibilities

• Manage and monitor AR for UK customers.
• Proactive collections via calls, emails, and correspondence.
• Follow up on overdue invoices and recover outstanding amounts.
• Negotiate payment plans and resolve disputes.
• Prepare AR aging reports and dashboards.
• Support month-end and year-end activities related to receivables.

Skills

UK collections

Analytical thinking

Communication skills

Detail oriented

Ownership & deadlines

Credit risk awareness

Accounts Receivable

Education

Bachelors degree in Finance/Accounting/Commerce

Tools

Microsoft Excel

Reporting Tools

Job description

At QX Global Group, our purpose is to EnableTransformation for our clients through bespoke solutions driven by the rightcombination of People, Process, and Platform. We take pride in supportingorganizations across diverse industries with expertise built over twodecades.

We believe our people are the true engine of oursuccess. Since 2003, this philosophy has guided how we develop future-readytalent and deliver exceptional value through our integrated ecosystem ofconsulting, digital technologies, and business process management.

With 21 offices across 12 countries and 7 deliverycenters in India, 3300+ QXites work closely with 100+ enterprise clients,including Fortune 500 companies — gaining global exposure, innovationopportunities, and cross-border collaboration.

As a people-first organization, we continuouslyinvest in AI upskilling, automation capabilities, and digital learning.Through initiatives like the QX AI Lab, our teams build new-age skills andstay ahead in a rapidly evolving world. We are proud to be a Certified GreatPlace to Work™, fostering a culture where individuals grow, lead, and thrive.

At QX, we don’t just build careers — we buildempowered, future-ready professionals.

Position Overview

We are lookingfor credit controller who will be responsible for managing and collectingoutstanding receivables from UK-based customers to ensure healthy cash flowand minimize overdue debt exposure. The role involves proactive creditcontrol activities, including debt collection, account reconciliation, cashallocation support, dispute resolution, and monitoring customer paymentbehavior.As a key point of contact for customers, the Credit Controller worksclosely with sales, operations, and finance teams to resolve payment issues,maintain strong client relationships, and ensure adherence to agreed creditterms. The role also supports month-end reporting, aged debt reviews, andcontinuous improvement initiatives aimed at enhancing collection efficiency,reducing Days Sales Outstanding (DSO), and mitigating credit risk whilesupporting overall business objectives.

Essential Duties andResponsibilities

Credit Control & Collections

• Manage and monitor the AccountsReceivable ledger for assigned UK customers.
• Conduct proactive collectionactivities through calls, emails, and correspondence.
• Follow up on overdue invoices andensure timely recovery of outstanding amounts.
• Negotiate payment plans andresolve payment disputes where applicable.
• Escalate delinquent accounts inline with company policies.

Customer Account Management

• Maintain accurate customer accountrecords and payment histories.
• Reconcile customer accounts andinvestigate discrepancies.
• Resolve billing, invoicing, andpayment allocation issues.
• Build and maintain strongrelationships with customers to facilitate prompt payments.

Cash Flow Management

• Support achievement of monthlycash collection targets.
• Monitor aged debt and recommendactions to reduce overdue balances.
• Minimize bad debt exposure andsupport debt recovery initiatives.

Stakeholder Management

• Collaborate with Sales, CustomerService, Finance, and Operations teams to resolve customer issues.
• Work closely with customers toaddress and prevent payment delays.
• Participate in regular reviewmeetings relating to debtors and cash collections.

Reporting & Compliance

• Prepare and maintain AR agingreports and collection dashboards.
• Ensure compliance with companycredit policies and procedures.
• Support month-end and year-endactivities related to receivables.
• Identify process improvementopportunities to enhance collection efficiency.

Key Success Measures

• Cash Collection Achievement
• Debtor Days (DSO)
• Collection Effectiveness
• Aged Debt Control
• Bad Debt Reduction

Skills & Experience

• Bachelor’s degree in finance,Accounting, Commerce, or related field
• 1+year of Credit Control /Accounts Receivable experience (adjust based on level).
• Experience handling UK customersand collection activities preferred.
• Understanding of credit riskmanagement and collections lifecycle.
• Microsoft Excel and Reporting Tools
• Excellent analytical, written, andverbal communication—able to translate numbers into insights.
• High attention to detail,ownership, and deadline discipline.