Credit Control Officer

Pricol; Coimbatore District; On-site; INR 600,000 - 900,000; Full time

Job summary

Pricol is seeking a diligent Credit Controller to manage credit risk and accounts receivable in our Coimbatore office. You will evaluate creditworthiness, set limits and payment terms, and collaborate with sales to resolve disputes and ensure timely payments across diverse travel industry clients.

The role covers monitoring overdue accounts, implementing effective recovery strategies, reconciling customer balances, and generating regular aged-debt and cash-flow reports for senior management.

Qualifications

• Proven experience in financial analysis, reconciliation, and reporting.
• Strong negotiation and communication skills with stakeholders.
• Ability to manage multiple accounts and work under pressure.
• Familiarity with travel industry financial systems (e.g., GDS, BSP/ARC).

Responsibilities

• Evaluate new and existing client creditworthiness based on financial data and travel industry trends.
• Set up credit limits and payment terms in line with company policies.
• Monitor and manage accounts receivable to ensure timely collection of outstanding payments.
• Implement strategies to minimize overdue payments and reduce bad debts.
• Follow up on unpaid invoices through emails, calls, and client meetings.
• Reconcile customer accounts and resolve discrepancies.
• Ensure accurate allocation of payments and credit notes.
• Generate regular reports on aged debt, cash flow forecasts, and collection metrics.
• Present credit control updates to senior management, highlighting risks and recommending solutions.
• Maintain strong relationships with clients to address credit issues professionally.
• Collaborate with sales and account management teams to resolve disputes and ensure smooth payment processes.
• Adhere to relevant financial regulations and industry-specific credit practices.
• Ensure proper documentation of agreements, payment plans, and correspondence with clients.

Skills

Financial analysis

Account reconciliation

Reporting

Negotiation

Communication

Accounts management

Travel industry

Tools

SAP

Oracle

ERP systems

Job description

Key Responsibilities:

1. Credit Management

• Evaluate new and existing client creditworthiness based on financial data and travel industry trends.
• Set up credit limits and payment terms in line with company policies.

2. Debt Recovery

• Monitor and manage accounts receivable to ensure timely collection of outstanding payments.
• Implement strategies to minimize overdue payments and reduce bad debts.
• Follow up on unpaid invoices through emails, calls, and client meetings.

3. Account Reconciliation

• Reconcile customer accounts and resolve discrepancies.
• Ensure accurate allocation of payments and credit notes.

4. Reporting

• Generate regular reports on aged debt, cash flow forecasts, and collection metrics.
• Present credit control updates to senior management, highlighting risks and recommending solutions.

5. Client Relations

• Maintain strong relationships with clients to address credit issues professionally.
• Collaborate with sales and account management teams to resolve disputes and ensure smooth payment processes.

6. Compliance

• Adhere to relevant financial regulations and industry-specific credit practices.
• Ensure proper documentation of agreements, payment plans, and correspondence with clients.

Skills:

• Proficient in financial analysis, account reconciliation, and reporting tools.
• Strong negotiation and communication skills.
• Ability to work under pressure and manage multiple accounts simultaneously.
• Familiarity with travel industry financial systems (e.g., GDS, BSP/ARC billing).

Tools:

• Proficiency in accounting software and ERP systems (e.g., SAP, Oracle, or similar).
• Advanced knowledge of MS Excel.

Preferred Qualities:

• Understanding of travel industry-specific payment cycles and customer behaviors.
• Experience dealing with B2B and B2C customers in the travel domain.
• Knowledge of international payment methods and currency management.