Credit & Collections Analyst

AVI-SPL, Inc.; India; On-site; INR 350,000 - 550,000; Full time

Job summary

AVI-SPL, Inc. is seeking an Accounts Receivable professional to manage an assigned segment of accounts, ensuring timely communication with customers regarding open items and payments in line with policy.

You will maintain notes in aging reports, verify invoice receipts, and work with internal/external customers to resolve outstanding issues, process payments, and support month-end close.

Qualifications

• High school diploma or equivalent
• Bachelor's degree in Accounting, Finance, Business or related field preferred
• 1–2 years' experience in Accounts receivable or B2B collections
• Construction industry collection experience is a plus
• Experience operating in a multi-state and/or complex matrix business environment

Responsibilities

• Maintain accurate notes in aging workflow report and CMS
• Understand benchmarks for collection goals and strive to meet or exceed goals weekly and monthly
• Confirm customer receipt of high-value invoices and ensure payment is forthcoming
• Collaborate with internal/external customers to resolve outstanding issues and process adjustments/credits/write-offs
• Request tax certificates as needed
• Process lien waivers as applicable
• Process credit card payments and set up ACH payments
• Process monthly account statements
• Manage collection team emails and hotline calls
• Other duties assigned as needed

Skills

Time management

Attention to detail

Excel

Pivot tables

Negotiation

Communication

Independent

Multitasking

Problem solving

Office software

Education

High school diploma

Bachelor's degree preferred

Tools

Excel

Access

Word

Outlook

Job description

Accurately manage assigned segment of accounts while maintaining timely and professional communication with internal and external customers regarding the status and payment of open items. Meet or exceed collection goals on a weekly and monthly basis.

Job Summary

• Maintain accurate and reliable notes in aging workflow report and CMS
• Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis
• Confirm customer receipt of high-value invoices via email phone or through electronic submission portals and ensure payment is forthcoming in accordance with policy
• Work with internal and external customers to research and resolve outstanding issues to collect payment process adjustments or process credits and write-offs as applicable
• Request tax certificates as needed
• Process lien wavers as applicable
• Process credit card payments and set customers up for ACH payments as needed
• Process monthly account statements
• Manage collection team emails and hotline calls

Other duties assigned as needed

Skills and Abilities

• Demonstrate time management skills with attention to detail
• Detail oriented and capable of analyzing complex financial/operational data
• Intermediate/Advanced proficiency in PC/Microsoft applications (Excel Access Word)
• Demonstrated experience using pivot tables in Excel
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
• Self-starter capable of working independently and ensuring to meet deadlines
• Excellent communication and interpersonal skills both verbal and written
• Ability to balance multiple tasks with changing priorities
• Ability to exercise solid judgment with sound problem-solving and decision-making skills
• Proficiency in Microsoft Office applications (Word Excel Outlook)

Education and Experience

• Minimum High school diploma or equivalent
• Bachelors' degree in Accounting Finance Business or related field preferred
• Minimum 1 - 2 years' experience in Accounts receivable or business-to-business collections
• Experience in Construction industry collection is a plus
• Experience operating in a multi-state and/or complex matrix business environment

Working Environment

The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. This job operates in a
professional office environment. This role uses standard office equipment such as computers, phones,
photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise
(inter-office conversations and computers/printers).

Physical Requirements

The physical demands of this position are those that are necessary to meet the responsibilities and
essential functions of this position. Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions.
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person
and by telephone; use hands repetitively to finger, handle, feel or operate standard office
equipment

Direct Reports

This position does not have direct reports

Work Hours

AVI-SPL reserves the right to alter work hours and work location as deems necessary
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor