Credit-Collections Accounting Supervisor

Flowserve Corporation; India; On-site; INR 550,000 - 900,000; Full time

Job summary

Flowserve Corporation is seeking a Collections Supervisor to lead a team of professional collectors in a compliance-first, KPI-driven environment. You will drive performance, liquidation targets, quality assurance, and day-to-day leadership for a healthy team culture.

The role requires a university degree, 5+ years of experience (2+ in a Shared Service center), and strong English communication. You will partner with site leadership, finance, and procurement to ensure accurate financial

Qualifications

• University degree, preferably in Accounting, Finance, Economics or related subjects.
• 5+ years’ experience, (2+ years in a Shared Service center)
• Demonstrated ability to motivate and develop people
• Excellent verbal and written communication and negotiation skills in English
• Strong drive for action and proactivity in recognizing and resolving issues
• Confident user of MS Office (Excel, Word, PowerPoint)
• Ability to establish and maintain effective work relationships with stakeholders
• Ability to cope with and drive process changes
• Continuous improvement mindset (LEAN Six Sigma is an advantage)

Responsibilities

• Supervise the day-to-day work of the team including invoice processing, payments, collections, month end closing processes and account reconciliations under US-GAAP as applicable to the team led
• Help develop an environment and culture that supports the attraction and retention of quality talent
• Actively participates in the PMP, developing SMART goals and objectives
• Responsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team
• Create appropriate backup structure and cross-training to ensure continuous service levels
• Build a culture of operational excellence and continuous improvement
• Work with stakeholders to ensure accurate and controlled financial statements for own domain.
• Maintain a functional and healthy relationship with site leadership, procurement, finance, and other stakeholders based on need of cooperation.

Skills

Leadership

Communication

Stakeholder management

Process improvement

MS Office

Education

Bachelor's degree

Tools

LEAN Six Sigma

Job description

Job Description:

Role summary:

We are seeking a Collections Supervisor to lead, coach, and support a team of professional collectors in a compliance-first, KPI-driven environment. This role is responsible for driving team performance, achieving liquidation targets, ensuring quality assurance standards are met, providing day-to-day operational leadership, and fostering a healthy, balanced, and productive work environment.

Responsibilities:

• Supervise the day-to-day work of the team including invoice processing, payments, collections, month end closing processes and account reconciliations under US-GAAP as applicable to the team led
• Help develop an environment and culture that supports the attraction and retention of quality talent
• Actively participates in the PMP, developing SMART goals and objectives
• Responsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team
• Create appropriate backup structure and cross-training to ensure continuous service levels
• Build a culture of operational excellence and continuous improvement
• Work with stakeholders to ensure accurate and controlled financial statements for own domain.
• Maintain a functional and healthy relationship with site leadership, procurement, finance, and other stakeholders based on need of cooperation.

Qualifications and skills

• University degree, preferably in Accounting, Finance, Economics or related subjects.
• 5+ years’ experience is required, (2+ years in a Shared Service center)
• Demonstrated ability to motivate and develop people
• Excellent verbal and written communication and negotiation skills in English
• Strong drive for action and proactivity in recognizing and resolving issues
• Confident user of MS Office (Excel, Word, PowerPoint)
• Ability to establish and maintain effective work relationships with stakeholders
• Ability to cope with and drive process changes
• Continuous improvement mindset (LEAN Six Sigma is an advantage) #LI-JS1