Corporate Social Responsibility Manager

ResponsibleUs; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

MakeMyTrip Foundation, the philanthropic and CSR arm of MakeMyTrip, seeks a Deputy Manager to lead CSR programme execution and impact reporting. This role connects office and field teams, coordinating with NGOs, partners, and communities to deliver measurable outcomes with transparency.

You will monitor progress, analyze data, and present leadership-ready insights while ensuring governance and compliance. Travel across India will be required to supervise field programmes and partner activities.

Qualifications

• Post Graduate degree in Environmental Science / Studies, Social Work, Rural Development, Development Studies, Natural Resource Management, Sociology, Public Policy, or related discipline is preferred.
• 5-8 years of CSR, NGO, or development sector experience is preferred.
• Experience in project coordination, partner management, monitoring and evaluation, field implementation, and impact reporting.

Responsibilities

• Manage end-to-end CSR and community development projects across multiple locations with timelines, budgets, and quality.
• Serve as primary contact for NGO partners, reviewing plans and funds utilisation against milestones.
• Conduct field visits to monitor progress, gather feedback, and verify implementation quality.

Skills

Communication skills

MS Office proficiency

Project management

Partner management

Monitoring & evaluation

English proficiency

Education

Post Graduate degree in Environmental Science / Studies, Social Work, Rural Development, Development Studies, Natural Resource Management, Sociology, Public Policy, or related discipline

Tools

MIS data-tracking tools

Job description

Home / Jobs / Corporate Social Responsibility Manager

Corporate Social Responsibility Manager

Featured Full-time Corporate Social Responsibility / Social Impact Senior

Contract Full-time

Experience Senior

Closing Date November 30, -0001

Country India

Sector Corporate Social Responsibility / Social Impact

Job Description

About the Opportunity

Role: CSR - Programme Execution, Monitoring & Impact Reporting

Reporting To: Senior Manager - Corporate Social Responsibility

Location: Gurgaon

About the Function:

The MakeMyTrip Foundation is the philanthropic and CSR arm of MakeMyTrip, India’s leading travel company. We exist on a simple conviction: tourism should enrich the places and communities it touches - never deplete them. Our mission is to make India’s tourist destinations more resilient, sustainable, and inclusive, by nurturing the local communities and natural ecosystems that make those places worth travelling to.

We work hand-in-hand with regional NGOs, environmentalists, government bodies, socially conscious hotel partners, and eco-volunteers across the country. Our programmes span afforestation and green cover, sustainable water management, responsible waste disposal, marine and coastal ecosystem preservation, community-based tourism, sustainable livelihoods, education, and disaster relief and rehabilitation.

About the Role:

We are looking for a Deputy Manager, CSR to lead the execution, monitoring, and reporting of our CSR and community development initiatives. This role will act as the key connector between the office and the field, working closely with implementation partners, visiting project sites regularly, and ensuring programmes are delivered with quality, transparency, and measurable impact.

This is a role for someone who can independently manage projects, strengthen partner relationships, monitor progress against outcomes, and present clear insights to leadership. The ideal candidate will be comfortable balancing on-ground execution with structured reporting and stakeholder management.

What will you be doing:

Independently manage end-to-end execution of CSR and community development projects across multiple locations, ensuring timelines, budgets, and quality standards are met.

Act as the primary point of contact for NGO partners and implementation agencies, reviewing work plans, deliverables, and fund utilisation against agreed milestones.

Conduct regular field visits to project sites to monitor progress, verify implementation, and gather feedback from communities and partners.

Track project outputs and outcomes against defined indicators, and support baseline studies, impact assessments, and third-party evaluations.

Prepare high-quality progress reports, dashboards, and presentations for management, trustees, and statutory CSR reporting.

Maintain accurate project documentation, MIS, and fund-disbursement records in line with governance and compliance requirements.

Manage stakeholder engagement across communities, government and district authorities, hotel and tourism partners, and volunteers.

Support the identification and design of new initiatives, partner due diligence, and review of project proposals.

Contribute to volunteering drives, awareness campaigns, and disaster-relief efforts as needed.

Provide guidance and coordination support to junior team members, wherever applicable.

What we are looking for:

Strong understanding of CSR programme implementation and community-based projects.

Proven ability to independently manage NGO partners and implementation agencies.

Hands-on experience in project monitoring, impact assessment, and field reviews.

Excellent written and verbal communication skills in English; regional language proficiency is a plus.

Strong reporting, presentation, and storytelling skills, with the ability to translate field realities into leadership-ready insights.

Proficiency in MS Office and comfort with MIS / data-tracking tools.

Willingness and energy to travel extensively across India, including remote and high-altitude locations.

Qualification & Experience:

Post Graduate degree in Environmental Science / Studies, Social Work, Rural Development, Development Studies, Natural Resource Management, Sociology, Public Policy, or a related discipline is preferred.

5-8 years of experience in CSR, an NGO or Foundation, the development sector, social impact, community development, rural development, or environmental conservation.

Demonstrated exposure to project coordination, partner management, monitoring and evaluation, field implementation, fund management, and impact reporting.

Preferred Experience:

Experience in one or more of the following would be a distinct advantage:

Environmental conservation and afforestation / green-cover programmes

Waste management, including high-influx tourist zones and clean-up drives

Water conservation and sustainable water management

Livelihoods and community development

Marine and coastal ecosystem preservation

Community-based and sustainable tourism / destination development

Rural development and disaster relief / rehabilitation

Why Join Us:

At the MakeMyTrip Foundation you will work on initiatives that span the Himalayas to the Andaman seas, alongside a purpose-driven team and a respected network of partners. You’ll see the direct results of your work – in forests regenerated, communities empowered, destinations made more sustainable, and lives rebuilt after crisis. If you believe that tourism can thrive without costing the environment or local communities, we’d love to hear from you

Corporate Social Responsibility / Social Impact