Corporate Social Responsibility Manager

MakeMyTrip; Gurugram District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

MakeMyTrip Foundation is seeking a Deputy Manager, CSR to lead execution, monitoring, and reporting of CSR initiatives. You will connect the office with field partners, ensure timely delivery, and drive measurable impact while maintaining transparency and governance.

The role requires travel across India and strong stakeholder management. The successful candidate will independently manage programs, strengthen partnerships, and present insights to leadership, balancing on-ground work with

Qualifications

• 5-8 years of CSR, NGO or foundation experience.
• Independently manage NGO partners and implementation agencies.
• Experience in monitoring, evaluation, and field implementation.
• Excellent written and verbal English; regional language a plus.
• Strong reporting, presentation, and storytelling to leadership.
• Proficient in MS Office; familiarity with MIS/data-tracking tools.
• Willing to travel extensively across India, including remote areas.

Responsibilities

• Independently manage end-to-end CSR and community development projects across multiple locations, within timelines and budgets.
• Coordinate with NGO partners, review work plans and fund utilisation against milestones.
• Conduct regular field visits to monitor progress and gather community feedback.
• Track outputs and outcomes; support baseline studies, impact assessments, and third-party evaluations.
• Prepare progress reports, dashboards, and management presentations.
• Maintain project documentation, MIS, and fund-disbursement records.
• Engage stakeholders across communities, authorities, partners, and volunteers.
• Support design of new initiatives, partner due diligence, and project proposal reviews.
• Contribute to volunteering drives, awareness campaigns, and disaster-relief efforts.
• Provide guidance to junior team members as needed.

Skills

CSR program

Partner management

Monitoring & eval

English comms

Reporting & storytelling

MS Office / MIS

Travel

Education

Postgraduate degree

Tools

MS Office

MIS

Job description

Location: Gurgaon

About the Function:

The MakeMyTrip Foundation is the philanthropic and CSR arm of MakeMyTrip, India’s leading travel company. We exist on a simple conviction: tourism should enrich the places and communities it touches - never deplete them. Our mission is to make India’s tourist destinations more resilient, sustainable, and inclusive, by nurturing the local communities and natural ecosystems that make these places worth travelling to.

We work hand-in-hand with regional NGOs, environmentalists, government bodies, socially conscious hotel partners, and eco-volunteers across the country. Our programmes span afforestation and green cover, sustainable water management, responsible waste disposal, marine and coastal ecosystem preservation, community-based tourism, sustainable livelihoods, education, and disaster relief and rehabilitation.

About the Role:

We are looking for a Deputy Manager, CSR to lead the execution, monitoring, and reporting of our CSR and community development initiatives. This role will act as the key connector between the office and the field, working closely with implementation partners, visiting project sites regularly, and ensuring programmes are delivered with quality, transparency, and measurable impact.

This is a role for someone who can independently manage projects, strengthen partner relationships, monitor progress against outcomes, and present clear insights to leadership. The ideal candidate will be comfortable balancing on-ground execution with structured reporting and stakeholder management.

What will you be doing:

• Independently manage end-to-end execution of CSR and community development projects across multiple locations, ensuring timelines, budgets, and quality standards are met.
• Act as the primary point of contact for NGO partners and implementation agencies, reviewing work plans, deliverables, and fund utilisation against agreed milestones.
• Conduct regular field visits to project sites to monitor progress, verify implementation, and gather feedback from communities and partners.
• Track project outputs and outcomes against defined indicators, and support baseline studies, impact assessments, and third-party evaluations.
• Prepare high-quality progress reports, dashboards, and presentations for management, trustees, and statutory CSR reporting.
• Maintain accurate project documentation, MIS, and fund-disbursement records in line with governance and compliance requirements.
• Manage stakeholder engagement across communities, government and district authorities, hotel and tourism partners, and volunteers.
• Support the identification and design of new initiatives, partner due diligence, and review of project proposals.
• Contribute to volunteering drives, awareness campaigns, and disaster-relief efforts as needed.
• Provide guidance and coordination support to junior team members, wherever applicable.

What we are looking for:

• Strong understanding of CSR programme implementation and community-based projects.
• Proven ability to independently manage NGO partners and implementation agencies.
• Hands-on experience in project monitoring, impact assessment, and field reviews.
• Excellent written and verbal communication skills in English; regional language proficiency is a plus.
• Strong reporting, presentation, and storytelling skills, with the ability to translate field realities into leadership-ready insights.
• Proficiency in MS Office and comfort with MIS / data-tracking tools.
• Willingness and energy to travel extensively across India, including remote and high-altitude locations.

Qualification & Experience:

• Post Graduate degree in Environmental Science / Studies, Social Work, Rural Development, Development Studies, Natural Resource Management, Sociology, Public Policy, or a related discipline is preferred.
• 5-8 years of experience in CSR, an NGO or Foundation, the development sector, social impact, community development, rural development, or environmental conservation.
• Demonstrated exposure to project coordination, partner management, monitoring and evaluation, field implementation, fund management, and impact reporting.

Preferred Experience:

Experience in one or more of the following would be a distinct advantage:

• Environmental conservation and afforestation / green-cover programmes
• Waste management, including high-influx tourist zones and clean-up drives
• Water conservation and sustainable water management
• Livelihoods and community development
• Marine and coastal ecosystem preservation
• Community-based and sustainable tourism / destination development
• Rural development and disaster relief / rehabilitation

Why Join Us:

At the MakeMyTrip Foundation you will work on initiatives that span the Himalayas to the Andaman seas, alongside a purpose-driven team and a respected network of partners. You’ll see the direct results of your work – in forests regenerated, communities empowered, destinations made more sustainable, and lives rebuilt after crisis. If you believe that tourism can thrive without costing the environment or local communities, we’d love to hear from you.