Corporate Salary Relationship Manager

Idfc First Bank Limited; Uttar Pradesh; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Idfc First Bank Limited is seeking a Corporate Salary Relationship Manager for its Retail Banking unit. The role focuses on deepening corporate salary accounts, acquiring new corporate clients, and enabling salary account onboarding by sales teams.

You will drive cross-sell opportunities, review under-performing customers, and manage a team of Relationship Officers to ensure superior servicing and growth. Graduate with 2–5 years of relevant branch banking experience is preferred.

Qualifications

• Role requires corporate relationship skills and sales orientation.
• Experience in branch banking and corporate client handling preferred.
• Strong emphasis on cross-sell and revenue generation.

Responsibilities

• Deepen corporate salary accounts and ensure high-quality relationships.
• Acquire corporate clients to enable salary account onboarding by sales teams.
• Plan reviews for under-performing customers and drive improvements.
• Leverage cross-sell opportunities to generate new revenue.
• Manage a team of Relationship Officers and support their development.

Education

Graduate - Any

Postgraduate - Finance (MBA preferred)

Job description

Job Description

Job Requirements

Job Title - Corporate Salary Relationship Manager

Business Unit - Retail Banking

Job Purpose

The role entails deepening corporate salary accounts with a focus on quality of accounts. The role bearer has a responsibility to identify prospective customers and convert them into real business opportunities. The role would be responsible for acquiring corporate clients to enable acquisition of corporate salary accounts by sales managers and sales officers.

Roles & Responsibilities

• Deepen existing portfolio to ensure customer stickiness
• Ensure accurate and timely maintenance desired amounts in acquired accounts and update salary
• Periodically plan review of the under-performing customers and draw an action plan for improvement
• Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities
• Ensure effective Customer Relationship Management for efficient servicing and best in-class service
• Drive corporate engagement activities to acquire and engage corporate clients
• Gather latest Market intelligence and track and benchmark against best practices in competitor banks
• Ensure full awareness of all the policies and procedures issued in relation to products / KYC / AML
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
• Recommend process changes in order to improve service efficiency and quality across the branch network
• Manage a team Relationship officer, taking responsibility of their development and attrition
• Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives

Managerial & Leadership Responsibilities

• Attract and retain best-in-class talent for key roles in their reporting structure
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
• Enable teams to drive growth targets by providing necessary support

Educational Qualifications

• Graduate - Any
• Postgraduate - Finance (MBA preferred)

Experience

• 2 - 5 years of relevant branch banking experience