Corporate Salary Relationship Manager

Zoho; Dadri; On-site; INR 1,260,000 - 1,540,000; Full time

Job summary

Zoho in Noida, India is seeking a Corporate Banking Relationship Manager to deepen corporate salary accounts and grow revenue. You will identify prospective customers and convert them into real business opportunities while ensuring quality and compliance.

You will manage a team of relationship officers, drive client engagement across Punjab, travel to Jammu & HP, and collaborate with sales managers to achieve growth targets. Knowledge of KYC/AML policies and CRM practices is essential.

Qualifications

• Graduate - any field.
• Postgraduate in Finance (MBA preferred).

Responsibilities

• Deepen corporate salary accounts with focus on account quality.
• Identify prospective customers and convert them into business opportunities.
• Acquire corporate clients to enable corporate salary accounts by sales managers.
• Maintain desired amounts in acquired accounts and update salary timely.
• Plan reviews of underperforming customers and draw improvement plans.
• Assess client needs and generate revenue via cross-sell opportunities.
• Maintain CRM for efficient servicing and best-in-class service.
• Drive corporate engagement to acquire and engage clients.
• Gather market intelligence and benchmark against competitors.
• Ensure awareness of policies related to products, KYC, AML.
• Evaluate growth strategy based on feedback from channels.
• Recommend processes to improve service efficiency and quality.
• Manage a team of Relationship Officers and their development.
• Monitor productivity, hiring quality, and attrition; drive improvements.
• Support teams to achieve growth targets.

Education

Graduate - Any

Postgraduate - Finance (MBA preferred)

Tools

CRM

Job description

• Salary up to 14 lpa + Up to 3lac Incentives / Per Quarter
• City Noida
• Country India

Job Description

Job Purpose:

The role entails deepening corporate salary accounts with a focus on account quality. The role bearer has a responsibility to identify prospective customers and converting them into real business opportunities. The role is responsible for acquiring corporate clients to enable the acquisition of corporate salary accounts by sales managers and sales officers.

• Ensure accurate and timely maintenance of desired amounts in acquired accounts and update salary
  
• Periodically plan reviews of the underperforming customers and draw an action plan for improvement
  
• Assess and evaluate the client needs and generate new sources of revenue by leveraging cross-sell opportunities
  
• Ensure effective Customer Relationship Management for efficient servicing and best-in-class service
  
• Drive corporate engagement activities to acquire and engage corporate clients
  
• Gather the latest Market intelligence and track and benchmark against best practices in competitor banks
  
• Ensure full awareness of all the policies and procedures issued in relation to products / KYC / AML
  
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
  
• Recommend process changes to improve service efficiency and quality across the branch network
  
• Manage a team of Relationship officers, taking responsibility for their development and attrition
  
• Demonstrated Ability in sales planning and conceptualizing promotions and marketing initiatives
  
• Attract and retain best-in-class talent for key roles in their reporting structure.
  
• Monitor key parameters on employee productivity, hiring quality, and attrition rates and make necessary improvements
  
• Enable teams to drive growth targets by providing necessary support
  

Mobility Requirement

• Travel-intensive role with coverage across Punjab, Jammu & HP.
  

Requirements

Educational Qualifications:

• Graduate - Any
• Postgraduate - Finance (MBA preferred)
  

Experience:

• 2 – 5 years of relevantbranch bankingexperience