Coordinator( Extended Contract)

Protiviti India; Mumbai City; On-site; INR 250,000 - 380,000; Full time

Job summary

Protiviti India in Mumbai (Sion) seeks a proactive Coordinator Operations & MIS to manage day-to-day communication, coordination, follow-ups and documentation with candidates, associates and internal stakeholders.

The role focuses on coordination and communication with limited responsibilities for MIS reporting and Excel trackers, requiring strong attention to detail and the ability to manage multiple activities efficiently. This is a full-time on-site position based in Mumbai.

Qualifications

• Graduate in any discipline with good communication and documentation skills.
• Approximately 1 year of experience in coordination, operations or administration.
• Proactive, detail-oriented with strong follow-up and organizational abilities.

Responsibilities

• Coordinate with candidates, associates and internal teams to ensure timely completion of activities.
• Maintain MS Excel trackers and prepare basic MIS reports as required.
• Follow up on documentation, collect information, and escalate delays when needed.
• Provide day-to-day operational and administrative support and maintain records.

Skills

Coordination

Communication

Follow-up

Organization

Multitasking

Education

Graduate degree

Tools

MS Excel

Microsoft Office

Job description

Job Title: Coordinator Operations & MIS

Job Location: Mumbai (Sion)

Experience: 1 Year

Job Summary

We are looking for a proactive and well-organized Coordinator to manage day-to-day communication, coordination, follow-ups, and documentation with candidates, associates, and internal stakeholders. The role primarily involves coordination and communication, with limited responsibility for maintaining MIS reports and updating Excel trackers.

The ideal candidate should have good communication skills, strong follow-up abilities, attention to detail, and the ability to manage multiple activities efficiently.

Key Responsibilities

Primary Responsibilities – Coordination & Communication (90%)

• Coordinate with candidates, associates, and internal teams to ensure smooth communication and timely completion of activities.
• Follow up with candidates and associates regarding documentation, information collection, pending requirements, and status updates.
• Respond to queries and provide timely assistance to candidates and associates.
• Maintain regular communication with internal stakeholders and ensure smooth coordination between teams.
• Track pending activities and follow up with the concerned stakeholders for timely closure.
• Maintain and organize records, documents, and other relevant information.
• Ensure all required documents and information are collected and submitted within the specified timelines.
• Escalate delays, discrepancies, and pending matters to the concerned team members.
• Provide day-to-day operational and administrative support as required.

Secondary Responsibilities – MIS & Reporting (10%)

• Update and maintain Excel trackers and databases.
• Prepare basic daily, weekly, and monthly MIS reports as required.
• Collect, consolidate, and verify data to ensure accuracy.
• Maintain reporting records and ensure timely updates.
• Support basic Excel-based reporting and other ad hoc data-related activities.

Skills & Qualifications

• Graduate in any discipline.
• Approximately 1 year of experience in coordination, operations, administration, customer support, or a similar role.
• Good written and verbal communication skills.
• Strong follow-up, coordination, and organizational abilities.
• Basic working knowledge of MS Excel and Microsoft Office.
• Good attention to detail and accuracy in maintaining records.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, responsible, and comfortable working in a team-oriented environment.

Preferred Candidate Profile:

Candidates with experience in coordination, documentation, follow-ups, and stakeholder communication will be preferred. Basic knowledge of MS Excel and MIS reporting is sufficient.