Content & Communications Specialist

Agivant Technologies; Maharashtra; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Agivant Technologies is seeking a Content & Communications Specialist to craft clear, technically accurate content across internal and external channels. You will translate inputs from engineers into accessible material for both technical and business audiences, while maintaining the brand voice and editorial standards.

You will own the content calendar, coordinate reviews, and collaborate with marketing, sales, and leadership to align content with priorities and market opportunities.

Qualifications

• 3+ years of experience in content, communications, technical writing, editorial, or related roles.
• Prior experience working in an IT services organization is mandatory.
• Strong writing, editing, proofreading, storytelling, and content-structuring skills.
• Experience creating both technical and business-oriented content across long-form and short-form formats.
• Experience developing technical blogs, case studies, solution briefs, website copy, presentations, social media content, and internal communication.

Responsibilities

• Write and edit technical blogs, solution briefs, case studies, points of view, whitepapers, presentations, and service-related content.
• Work with engineers, architects, delivery teams, and subject-matter experts to understand technical concepts and convert inputs into content.
• Simplify technology topics across AI, cloud, data, SaaS, and digital engineering for technical and non-technical audiences.
• Create and edit website copy, LinkedIn content, newsletters, campaign content, partnership announcements, and company updates.
• Own and execute the content calendar by tracking deliverables, coordinating inputs, managing reviews and approvals, and ensuring timely publishing.
• Develop case studies and client success stories articulating business challenges, solutions, and outcomes.
• Translate technical capabilities into business value across efficiency, growth, cost reduction, and customer experience.
• Support creation of sales collateral, credentials, narratives, and client-facing content.
• Collaborate with marketing, sales, leadership, and business teams to align content with priorities.

Skills

Writing & editing

Content strategy

Communication

Stakeholder management

Project management

Education

Bachelor's or Master's degree in Marketing/Communications/Journalism/Mass Communication/English/Engineering/Technology/Business

Job description

About The Role

We are looking for a Content & Communications Specialist to create clear, compelling, and technically accurate content across Agivant’s internal and external communication channels.

Key Responsibilities

Technical Writing

• Write and edit technical blogs, solution briefs, case studies, points of view, whitepapers, presentations, and service-related content.
• Work with engineers, architects, delivery teams, and subject-matter experts to understand technical concepts and convert their inputs into clear and accurate content.
• Simplify technology topics across AI, cloud, data, SaaS, and digital engineering for both technical and non-technical audiences.
• Ensure technical terminology, solution descriptions, capabilities, and claims are accurate and validated before publication.

Content & Communications

• Create and edit website copy, LinkedIn content, newsletters, campaign content, partnership announcements, and company updates.
• Draft internal communication, including leadership messages, employee announcements, employer-branding content, and event communication.
• Maintain Agivant’s established brand voice, messaging, tone, and editorial standards across internal and external channels.
• Own and execute the content calendar by tracking deliverables, coordinating inputs, managing reviews and approvals, and ensuring timely publishing.

Business-Oriented Storytelling

• Develop case studies and client success stories that clearly articulate the business challenge, technology solution, implementation approach, and measurable outcomes.
• Translate technical capabilities into clear business value across efficiency, growth, cost reduction, customer experience, risk, and operational improvement.
• Support the creation of sales collateral, company credentials, solution narratives, presentations, and other client-facing communication.
• Work with marketing, sales, leadership, and business teams to align content with organizational priorities, client needs, service offerings, and market opportunities.

Content Operations

• Coordinate with marketing, design, leadership, and business teams to ensure content is accurate, on-brand, and delivered on schedule.
• Maintain content repositories, templates, style guides, messaging documents, and approved brand assets.
• Use content performance insights and stakeholder feedback to improve clarity, relevance, reach, and engagement.
• Use AI-assisted writing and editing tools to improve productivity without compromising accuracy, originality, or editorial quality.

Requirements

Required Qualifications

• 3+ years of experience in content, communications, technical writing, editorial, or related roles.
• Prior experience working in an IT services organization is mandatory.
• Strong writing, editing, proofreading, storytelling, and content-structuring skills.
• Experience creating both technical and business-oriented content across long-form and short-form formats.
• Experience developing technical blogs, case studies, solution briefs, website copy, presentations, social media content, and internal communication.
• Ability to understand technology concepts and translate technical inputs into clear, accurate, and audience-friendly communication.
• Working knowledge of enterprise technology areas such as AI, cloud, data, SaaS, and digital engineering.
• Strong understanding of how technology capabilities connect with client challenges, business outcomes, and enterprise value.
• Experience interviewing and collaborating with engineers, architects, subject-matter experts, business teams, and senior stakeholders.
• Proven experience managing and executing a content calendar across multiple channels, stakeholders, and deadlines.
• Strong coordination, stakeholder-management, and follow-up skills.
• Ability to manage multiple assignments and deliver high-quality content within agreed timelines.
• A portfolio of published or professionally produced technical, business, and communications content.
• Bachelor’s or Master’s degree in Marketing, Communications, Journalism, Mass Communication, English, Engineering, Technology, Business, or a related field.

Nice to Have

• Experience writing for B2B enterprise technology audiences and global clients.
• Experience creating thought-leadership, sales-enablement, internal communication, or employer-branding content.
• Familiarity with SEO fundamentals, content-management systems, and social media analytics.
• Experience using AI-assisted tools such as ChatGPT, Claude, Grammarly, or similar platforms.