Content & AI

Zoho; Mumbai; On-site; INR 134,000 - 167,000; Full time

Job summary

Zoho seeks a dynamic Content & AI Specialist to steer creation and strategic communication of high-impact materials within IT Services. You will leverage AI to enhance content quality, streamline reporting, and perform market analysis while ensuring deliverables are polished and aligned with industry trends—managing digital assets across the organization.

You will design compelling decks, maintain dashboards, research market dynamics, and craft persuasive copy that resonates with target

Qualifications

• 5–8 years of experience in content strategy, communications, or related field in IT services.
• Ability to create professional presentations and dashboards for reporting.
• Independent market and competitor research with analytical precision.
• Excellent English writing and business communication skills.
• Strong organizational skills for managing digital assets and content libraries.
• Proven content creation and copywriting skills with a portfolio.
• Familiarity with AI tools to enhance content generation and workflows.
• Salary expectations within ₹12K–₹15K per month.

Responsibilities

• Design and develop compelling presentation decks communicating complex ideas to stakeholders.
• Build and maintain dashboards to track performance metrics and generate insights.
• Conduct market and competitor research to inform content direction and planning.
• Proofread and edit all materials for clarity and accuracy.
• Coordinate cross-team and external partner communications clearly and professionally.
• Organize and manage digital content assets for easy retrieval and consistency.
• Create original, engaging content aligned with brand guidelines.
• Craft persuasive copywriting supporting marketing goals and audience needs.
• Generate innovative concepts to differentiate content offerings.

Skills

Content strategy

English proficiency

Proofreading

Copywriting

Presentations

Market research

Tools

PowerPoint

Dashboard tools

Data reporting tools

AI content tools

Job description

Job Description

Content & AI Specialist

Summary

We are seeking a dynamic Content & AI professional to drive the creation and strategic communication of high-impact materials within our IT Services sector. This pivotal role focuses on leveraging artificial intelligence to enhance content quality, streamline reporting mechanisms, and conduct thorough market analysis. The successful candidate will serve as a bridge between technical capabilities and business objectives, ensuring all deliverables are polished, accurate, and aligned with current industry trends while managing digital assets effectively.

Responsibilities

• Design and develop compelling presentation decks that effectively communicate complex ideas to diverse stakeholders.
  
• Construct and maintain comprehensive dashboards to track performance metrics and generate actionable reporting insights.
  
• Execute in-depth research on market dynamics and competitor strategies to inform content direction and business planning.
  
• Perform rigorous proofreading and editing to guarantee all written materials meet the highest standards of clarity and accuracy.
  
• Facilitate seamless business communication across internal teams and external partners through clear, professional correspondence.
  
• Organize and manage digital content assets to ensure easy retrieval and consistent usage across the organization.
  
• Produce original, engaging content tailored to specific audience needs and brand guidelines.
  
• Craft persuasive copywriting that aligns with marketing goals and resonates with target demographics.
  
• Generate innovative creative concepts and ideation strategies to differentiate our content offerings in a competitive landscape.
  

Requirements

Requirements:

• Proven work experience of 5–8 years in content strategy, communications, or a related field within the IT Services industry.
  
• Proficiency in creating professional presentations and utilizing tools for dashboard creation and data reporting.
  
• Demonstrated ability to conduct independent market and competitor research with analytical precision.
  
• Exceptional command of the English language, including advanced proofreading and business communication skills.
  
• Strong organizational capabilities for managing various digital assets and content libraries.
  
• Expertise in content creation and copywriting with a portfolio showcasing creative ideation.
  
• Familiarity with AI tools to enhance content generation and workflow efficiency.
  
• Ability to work within a salary range of ₹12K - 15K per month.