Contact Centre Specialist

Cars24; Gurgaon; Teletrabalho; INR 240 000 - 360 000; Tempo integral

Resumo da oferta

Cars24 in India invites applicants for a remote Inspection Associate role. You will perform accurate virtual car inspections using images, videos, and inspection data to assess vehicle condition.

You will produce high-quality reports that support fair pricing and faster auctions, and assist with campaigns, influencer posts, and channel activations. Freshers or candidates with 1–2 years of experience, strong attention to detail, and a love for cars are encouraged to apply; remote work, learning

Qualificações

• Freshers or candidates with 1-2 years of experience.
• Strong attention to detail and ability to spot inconsistencies.
• Basic understanding or keen interest in cars and the automotive domain.

Responsabilidades

• Conduct accurate virtual inspections using images, videos, and data.
• Prepare high-quality condition reports to support fair pricing.
• Document findings clearly with consistent observations.
• Support campaign rollouts and channel activations.
• Adhere to inspection guidelines and quality standards.
• Contribute to process improvements and faster auctions.

Conhecimentos

Attention to detail

Digital tools

Image/video analysis

Communication skills

Ferramentas

Inspection apps

Descrição da oferta de emprego

A single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we are building at Cars24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We are building a one-stop shop, a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Auto-tech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years.

What will you drive?

Accurate and consistent virtual car inspections using images, videos, and inspection data

High-quality vehicle condition assessments, including damages, wear & tear, and overall quality

Reliable and complete inspection reports that support fair pricing and faster auctions

Assist with campaign rollouts, influencer posts, and channel activations

Adherence to quality standards, TATs, and inspection guidelines

Trust and transparency across the CARS24 marketplace through attention to detail

Support continuous improvement in inspection accuracy and process efficiency

Who are we looking for?

Freshers or candidates with 1-2 years of experience

Strong attention to detail and ability to spot inconsistencies

Basic understanding or keen interest in cars and the automotive domain

Comfortable working with digital tools, images, and videos

Ability to work independently in a remote/work-from-home setup

Willingness to learn, follow processes, and maintain quality benchmarks

Good written communication skills to clearly document inspection findings and observations