- Support, build proof of concepts, document processes, and enhance operational efficiency
- Manage hyper-converged infrastructure, preferably VxRail
- Conduct regular health checks and performance tuning on VxRail clusters
- Execute emergency updates and patches to VxRail systems
- Maintain VxRail systems for performance and reliability
- Configure and monitor Avamar and Data Domain backup jobs
- Verify data, troubleshoot backup errors, and manage backup storage allocation
- Diagnose and resolve high-severity VxRail infrastructure incidents
- Coordinate with vendor support when necessary
- Perform critical-system recovery using Avamar after data loss or corruption
- Monitor Avamar backup schedules and alerts
- Respond to P1 Data Domain disk failures or capacity issues
- Investigate and remediate high-priority Data Domain storage bottlenecks
- Manage urgent data replication tasks for disaster recovery and continuity
- Produce operational breach and other reports
- Perform shift handovers when required
Requirements
- 0-3 years of relevant experience
- Bachelor's degree in computer science or Information Systems
- Certification in VMware, Avamar, or Data Domain is an added advantage
- Familiarity with system upgrades, including service packs, patches, hot fixes, and security configurations
- Ability to monitor performance and ensure system availability and reliability
- Ability to monitor system resource utilization, trending, and capacity planning
- Basic understanding of routers, switches, firewalls, MS Cluster, file servers, and print servers
- Good to have ITIL framework understanding
- Ability to produce breach and other operational reports
- Ability to identify process failures and shortcomings and elevate recommendations
- Ability to perform handover procedures for shift work
- Ability to work US business hours, 05:30 PM-2:30 AM India time
- Willingness to work outside these hours as needed
- Ability to work in a global and virtual environment and prioritize and execute tasks in a high-pressure environment
Core Competencies
Demonstrates expertise in managing and maintaining VxRail infrastructure, including performance tuning, backup management with Avamar and Data Domain, and executing system recovery. Proficient in producing operational reports and ensuring system reliability in a high-pressure, global environment.
Highest-signal resume keywords
- VxRail Management
- Avamar Backup Management
- Data Domain Storage Management
- Performance Tuning
- VMware Certification
Hard Skills
- VxRail Infrastructure Management
- Backup Job Configuration
- System Performance Monitoring
- Data Recovery Procedures
- Capacity Planning
- Incident Diagnosis
- System Upgrade Familiarity
- Operational Reporting
Soft Skills
- Problem-Solving
- Escalation of Recommendations
- Ability to Work Under Pressure
- Collaboration in a Virtual Environment
Certifications & Qualifications
- VMware Certification
- Avamar Certification
- Data Domain Certification
Industry Keywords
- Hyper-Converged Infrastructure
- Operational Efficiency
- Disaster Recovery
- System Availability
- Shift Handover Procedures
Tools & Technologies
- Avamar
- Data Domain
- VxRail
- ITIL Framework