Consultant – Credit Underwriting/Relationship Management – BFSI OUTSIZED INDIA PRIVATE LIMITED

The Corporate Institute; Mumbai; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Outsized is placing a consulting expert for a live banking transformation project in Mumbai to reimagine the end-to-end onboarding and lending journey.

The role focuses on streamlining processes, automating CAD and CAM tasks, and leveraging AI to improve efficiency and risk controls.

Qualifications

• 5–7 years of relevant experience, with minimum 2 years in banking onboarding and lending in the last 2 years.
• Experience in RM or banking Operations with end-to-end lending knowledge.
• Solid understanding of CAM preparation and CAD roles.
• Familiarity with lending practices across leading Indian banks and with digitisation/AI opportunities.

Responsibilities

• Reimagine onboarding and lending journey to streamline processes and improve efficiency.
• Support RM activities including GTM strategy, CAM prep, and sanction letter creation.
• Evaluate underwriting and enhance decision-making with smart scorecards and DoA frameworks.
• Identify CAD automation opportunities, including document verification and data entry, using AI-led solutions.
• Benchmark processes against industry practices and identify digitisation opportunities.
• Assess process risks and controls to improve operational effectiveness while maintaining risk safeguards.

Skills

Banking onboarding

Credit appraisal

DoA framework

AI-led automation

Process risk controls

Job description

At Outsized, we match clients in financial services and management consulting to high-quality independent consultants and boutique/specialist firms for the execution of their key projects.

Our client, a leading global consulting firm, is supporting a live banking transformation project focused on reimagining and automating the end-to-end onboarding and lending journey. The initiative aims to improve operational efficiency, enhance customer and market-facing outcomes, and identify opportunities to leverage digitisation and AI across key banking processes.

The consultant will bring hands-on banking expertise to assess existing workflows, identify process improvement opportunities, and shape innovative automation solutions across Relationship Management (RM), underwriting, and Credit Administration (CAD). The role will involve applying an understanding of current banking practices, process risks, and emerging technologies to help redesign the lending journey.

Key Responsibilities:

• Reimagine the end-to-end onboarding and lending journey, identifying opportunities to streamline processes and improve efficiency.
• Support RM-related activities, including product innovation, go-to-market (GTM) strategy, Credit Appraisal Memo (CAM) preparation, and sanction letter creation.
• Evaluate underwriting processes and identify opportunities to enhance decision-making through smart scorecards and Delegation of Authority (DoA) frameworks.
• Identify opportunities to automate CAD activities, including document verification and data entry, using AI-led solutions.
• Benchmark existing processes against industry practices across leading Indian banks and identify opportunities for digitisation and automation.
• Assess process-level risks and controls, developing innovative approaches to improve operational effectiveness while maintaining appropriate risk safeguards.

Your Background:

• 5 – 7 years of relevant experience, with minimum 2 years of hands-on exposure to banking onboarding and lending processes within the last 2 years.
• Experience in either a Relationship Management (RM) or banking Operations role, with a strong understanding of the end-to-end lending journey.
• Strong domain knowledge of Credit Appraisal Memo (CAM) preparation and the responsibilities of underwriting and Credit Administration (CAD) teams.
• Familiarity with lending practices, workflows, and operating models across leading banks in India.
• Understanding of digitisation and AI-led automation opportunities in banking transactions and processes.
• Ability to identify process risks and controls, challenge existing ways of working, and develop forward-looking ideas for automation and digitisation.
• Current or recent experience with ICICI Bank, Axis Bank, HDFC Bank, SBI, Bank of Baroda, Punjab National Bank, DBS, or Standard Chartered is preferred. Experience with smaller private banks and small finance banks is excluded from consideration.

Other Info:

• Location: Mumbai, India
• Work arrangement: Full-time, on-site
• Contract Duration: 6 months, with a possible extension to 12 months