IN_Senior Associate_Lending, Digital transformation_FS Tech_Advisory_Mumbai

PwC; Mumbai City; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PwC in Mumbai seeks a Senior Associate for Advisory with 4–7 years in Banks/NBFCs/fintech lending. You will define lending product processes, gather requirements, and coordinate across development, business, and vendors to ensure on-time delivery and IT governance compliance.

The role emphasises governance, end-to-end project management, and digital transformation initiatives across India and abroad as needed.

Qualifications

• Experience in banks/NBFCs/fintech and good understanding of lending products in the BFSI space.
• Hands on experience in defining processes for lending products and requirements gathering for functionalities related to loan systems such as LOS, LMS.
• Effective use of business modelling and requirements management techniques such as process and workflow modelling, use cases, user story definition.
• Gather, review, and align Business Requirements from Business/Product following internal standard operating procedures.
• Requirement Analysis through analyzing BRDs/Gap Documents.
• Act as liaison between Development and Business for requirements clarification or validation, compromise, or agreement mediation, and to close information gaps.
• Work with technical team, business users, vendors to resolve various issues with the project deliverables.
• Providing functional support during the development and testing phases.
• Strong communication, written and document management skills.
• Ability to track and manage delivery of multiple simultaneous projects
• Defining the governance framework for project management, change management, release management. Ensuring adherence to framework and identify areas of continuous improvement
• End-to-end management of digital transformation projects/program ensuring complete control of various constraints
• Manage project lifecycle activities from conceptualization to implementation and support by facilitating tracking, coordinating, and reporting project activities to meet business deadlines and complying with IT governance policies and processes
• Act as point of contact between the client, vendor team, other stakeholders involved in the project and manage day-to-day project activities
• Sharing project status of critical projects with Senior management
• Setting up governance framework and scorecard-based compliance index to assess adherence to process framework. Educating business and IT on processes and best practices

Responsibilities

• Experience in banks/NBFCs/fintech and good understanding of lending products in the BFSI space
• Hands on experience in defining processes for lending products and requirements gathering for functionalities related to loan systems such as LOS, LMS
• Effective use of business modelling and requirements management techniques such as process and workflow modelling, use cases, user story definition
• Gather, review, and align Business Requirements from Business/Product following internal standard operating procedures
• Requirement Analysis through analyzing BRDs/Gap Documents
• Act as liaison/agent between Development and Business for requirements and assumptions clarification or validation, compromise, or agreement mediation
• Work with technical team, business users, vendors to resolve various issues with the project deliverables
• Providing functional support during the development and testing phases
• Strong communication, written and document management skills
• Ability to track and manage delivery of multiple simultaneous projects
• Defining the governance framework for project management, change management, release management. Ensuring adherence to framework and identify areas of continuous improvement
• End-to-end management of digital transformation projects/program ensuring complete control of various constraints
• Manage project lifecycle activities from conceptualization to implementation and support by facilitating tracking, coordinating, and reporting project activities to meet business deadlines and complying with IT governance policies and processes
• Act as point of contact between the client, vendor team, other stakeholders involved in the project and manage day-to-day project activities
• Sharing project status of critical projects with Senior management
• Setting up governance framework and scorecard-based compliance index to assess adherence to process framework. Educating business and IT on processes and best practices

Skills

DT & Lending

Digital Transformation

Education

BE/Btech/MBA

Job description

Line of Service

Advisory

Industry/Sector

FS X-Sector

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

*WhyPWC

AtPwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more

about us

.

AtPwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. “

Responsibilities

Job Description
Travel Requirements: India and abroad as per project requirements
Job Description

1. Experience in banks/NBFCs/fintech and good understanding oflendingproducts (including
   Creditpolicies) in the BFSI space
2. Hands on experience in defining processes forlendingproducts and requirements gathering for
   functionalities related toloansystems such as but not limited toLoanOrigination System (LOS),
   Loanmanagement system (LMS)
3. Effective use ofbusinessmodelling and requirements management techniques such as process
   and workflow modelling, use cases, user story definition, etc.
4. Gather, review, and alignBusinessRequirements fromBusiness/Product following internal
   standard operating procedures
5. Requirement Analysis through analyzing BRDs/Gap Documents
6. Act as liaison/agent between Development andBusinessfor requirements and assumptions
   clarification or validation, compromise, or agreement mediation, and to close information gaps
7. Work with technical team,businessusers, vendorsto resolve various issues with the project
   deliverables
8. Providing functional support during the development and testing phases
   9.Strong communication,writtenand document management skills.
9. Ability to track and manage delivery of multiple simultaneous projects
10. Defining the governance framework for project management, change management, release
    management. Ensuring adherence to framework andidentifyareas of continuous improvement
11. End-to-end management ofdigitaltransformationprojects/program ensuringcomplete control
    of various constraints
12. Manage project lifecycle activities from conceptualization to implementation and support by
    facilitating tracking, coordinating, and reporting project activities to meetbusinessdeadlines
    andcomplying withITgovernance policies and processes
13. Act as point of contact between the client, vendor team, other stakeholders involved in the
    project and manage day-to-day project activities
14. Sharing project status of critical projects with Senior management
15. Setting upgovernanceframework and scorecard-based compliance index to assess adherence
    to process framework. EducatingbusinessandITon processes and best practices

Mandatory skill sets

DT & LENDING

Preferred skill sets

DT & Lending

Years of experiencerequired

4-7

Education qualification

BE/Btech/MBA

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering

Certifications

(if blank, certifications not specified)

Required Skills

Digital Transformation

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Digital Tooling, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility {+ 19 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

October 28, 2026