Composite Relationship Manager - Agribusiness

Kotak Mahindra Bank; Chennai; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Kotak Mahindra Bank Ltd seeks a Composite Relationship Manager for its ABG to drive marketing and branch operations, focusing on agribusiness client relationships. The role emphasizes strategic thinking, relationship management, and leadership to grow business and ensure customer satisfaction.

You will develop marketing plans, engage farmers and agribusinesses, and collaborate with branches to align operations with policy and customer needs. Strong CRM and analytics skills are required.

Qualifications

• Bachelor's degree in agriculture or related field.
• 5-7 years of agribusiness experience with relationship management.
• Strong communication and interpersonal skills.
• Experience with CRM and data analytics tools.

Responsibilities

• Develop and execute marketing plans for farmers and agribusinesses.
• Build and maintain strong relationships with key clients and associations.
• Identify potential customers through market research and analysis.
• Collaborate with branch teams to ensure efficient operations and service.
• Monitor market trends and competitor activities to stay updated.
• Provide reports and insights on marketing and branch performance.
• Coordinate with departments to align marketing efforts.
• Stay informed about agricultural policies and best practices.
• Manage and mentor a team of marketing and relationship officers.
• Ensure compliance with regulations and uphold high ethical standards.

Skills

Relationship management

Education

Bachelor's degree in agriculture or related field

Tools

CRM systems

Data analytics tools

Job description

Composite Relationship Manager-Agri Business Group (ABG)-Marketing Branches Operations Kotak Mahindra Bank Ltd is seeking a Composite Relationship Manager for its Agri Business Group (ABG) to drive marketing and branch operations. The ideal candidate will have a strong background in agribusiness and relationship management, with a focus on building and maintaining client relationships. The Composite Relationship Manager will play a crucial role in the ABG's marketing and branch operations, working closely with farmers, agribusinesses, and other stakeholders. This position requires a strategic and relationship-oriented approach to drive business growth and enhance customer satisfaction. The manager will be responsible for developing and implementing marketing strategies, managing branch operations, and ensuring a seamless customer experience.

Responsibilities

• Develop and execute marketing plans to promote ABG's products and services to farmers and agribusinesses.
• Build and maintain strong relationships with key clients, including farmers, agribusinesses, and industry associations.
• Identify and target potential customers through market research and analysis.
• Collaborate with branch teams to ensure efficient operations and optimal customer service.
• Monitor and analyze market trends and competitor activities to stay updated on industry developments.
• Provide regular reports and insights to the management team on marketing and branch performance.
• Coordinate with other departments to ensure alignment and integration of marketing efforts.
• Stay informed about agricultural policies, regulations, and industry best practices.
• Manage and mentor a team of marketing and relationship officers, providing guidance and support.
• Ensure compliance with all relevant regulations and maintain high ethical standards.

Qualifications

• A bachelor's degree in agriculture, business, or a related field is preferred.
• Minimum 5-7 years of experience in agribusiness, with a proven track record in relationship management.
• Strong knowledge of agricultural practices, market dynamics, and industry trends.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust.
• Strategic thinking and problem-solving abilities to develop effective marketing strategies.
• Experience in managing and leading a team is highly desirable.
• Proficiency in using CRM systems and data analytics tools for relationship management.
• Ability to work independently and manage multiple projects simultaneously.
• Strong organizational skills and attention to detail.
• A proactive and customer-centric approach to work.

Experience Level Senior Level