Community Relations Specialist

The Shalimar Hotel; Mumbai; On-site; INR 167,000 - 279,000; Part time

Job summary

The Shalimar Hotel in Mumbai seeks a part-time Community Relations Specialist to work on-site at Pastel, Bandra. The role focuses on building local partnerships, coordinating outreach, and representing the hotel at community events to elevate the hotel's presence and guest experience.

We value solid communication skills in English and prefer candidates with hospitality or PR experience who can work across teams to implement community initiatives.

Qualifications

• Experience in community relations and engagement to build local partnerships.
• Proven ability in external communications and event representation.
• Experience in planning and coordinating community events.
• Excellent written and verbal communication in English; local languages a plus.
• On-site work in Mumbai with ability to multitask and collaborate with teams.
• Hospitality, public relations, or community development background preferred.

Responsibilities

• Coordinate community outreach initiatives and partnerships.
• Represent the hotel at neighborhood events and meetings.
• Plan and execute community-focused events at the hotel.
• Create clear communications and promotional materials.
• Gather feedback to inform future community initiatives.
• Collaborate with internal teams to align activities with brand and guest experience goals.

Skills

Community Relations

Community Engagement

Event Planning

Communication Skills

Multilingual (advantage)

Education

Diploma/degree in Hospitality or Communications or Marketing

Job description

Company Description

The Shalimar Hotel is an exclusive 4-star lifestyle property located in the elite enclave of South Mumbai. With 60 bespoke rooms and themed suites inspired by distinctive cultural aesthetics, the hotel offers a refined and immersive stay experience. It has become a preferred choice for discerning travelers seeking personalized service and a sophisticated atmosphere. Team members join a hospitality environment that values attention to detail, guest satisfaction, and a strong connection to the local community.

Role Description

The Community Relations Specialist is a part-time, on-site role based at Pastel in Bandra, Mumbai. This role focuses on building and maintaining positive relationships with local residents, businesses, and community organizations to enhance the hotel’s presence and reputation. Day-to-day responsibilities include coordinating community outreach initiatives, supporting local partnerships, and representing the hotel at neighborhood events and meetings. The specialist will assist in planning and executing community-focused events at the hotel, creating clear communications and promotional materials, and gathering feedback to inform future initiatives. The role also involves collaborating with internal teams to align community activities with the hotel’s brand and guest experience goals.

Qualifications

• Demonstrated skills in Community Relations and Community Engagement to build strong local partnerships and connections.
• Experience in Community Outreach and Communication to represent the hotel effectively in external interactions.
• Proficiency in Event Planning to support and coordinate community events and activities.
• Strong interpersonal, written, and verbal communication skills in English; proficiency in local languages is an advantage.
• Ability to work on-site in Mumbai, manage multiple tasks, and collaborate with cross-functional teams.
• Prior experience in hospitality, public relations, or community development is preferred.
• Diploma or degree in Hospitality, Communications, Marketing, or a related field is beneficial.