F&B Executive- Cafe

The Shalimar Hotel; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

The Shalimar Hotel in Mumbai is seeking an F&B Executive – Cafe to be based on-site. You will oversee daily cafe operations, coordinate food and beverage service, and supervise the service team to ensure smooth guest experiences.

Ideal candidates have strong F&B knowledge, cafe/restaurant operations experience, and a focus on hygiene, safety, and guest satisfaction. Diploma or degree in Hotel Management preferred.

Qualifications

• Strong Food & Beverage knowledge with cafe/restaurant ops experience.
• Knowledge of food preparation; coordinating with kitchen team.
• Experience supervising service staff and maintaining standards.
• Knowledge of food safety and hygiene regulations; compliant.
• Excellent customer service and prompt guest issue handling.
• Hospitality experience in 4-star or upscale hotel preferred.
• Ability to work flexible hours, including weekends/holidays.
• Diploma or degree in Hotel Management, Hospitality, or related field.

Responsibilities

• Oversee daily cafe operations on site.
• Coordinate food and beverage service and guest interactions.
• Supervise service team to maintain efficiency and standards.
• Monitor food quality and presentation; uphold hygiene standards.
• Manage reservations and seating; handle guest feedback professionally.
• Assist in menu planning and promotional activities.
• Manage inventory and ordering; collaborate with kitchen/management to optimize revenue.

Skills

Food & Beverage knowledge

Cafe operations

Customer service

Food safety

Team supervision

Communication

Education

Diploma or degree in Hotel Management

Job description

Company Description

The Shalimar Hotel is an exclusive 4-star lifestyle property located in the upscale enclave of South Mumbai. The hotel features 60 bespoke rooms and themed suites that reflect distinctive cultural aesthetics and contemporary comfort. Known for its personalized service and refined ambience, it has been a preferred choice for discerning business and leisure travelers. Team members at The Shalimar Hotel work in a professional yet warm environment that emphasizes guest satisfaction, attention to detail, and consistent quality.

Role Description

The F&B Executive – Cafe is a full-time, on-site role based at The Shalimar Hotel in Mumbai. This role oversees the daily operations of the cafe, including coordinating food and beverage service, ensuring high standards of guest interaction, and supervising the service team to maintain efficient operations. Responsibilities include monitoring food quality and presentation, ensuring compliance with hygiene and safety standards, managing table reservations and seating, and handling guest feedback in a professional manner. The F&B Executive – Cafe also assists in menu planning, supports promotional activities, manages inventory and ordering, and collaborates with the kitchen and management to optimize revenue and guest experience.

Qualifications

• Strong Food & Beverage knowledge with experience in cafe or restaurant operations.
• Skills in Food Preparation and understanding of menu items to coordinate with the kitchen team.
• Experience in Food Service, including supervision of service staff and maintaining service standards.
• Knowledge of Food Safety practices and hygiene regulations, with a focus on compliance.
• Excellent Customer Service skills, with the ability to communicate clearly and handle guest concerns promptly.
• Relevant experience in hospitality, preferably in a 4-star or upscale hotel environment.
• Ability to work flexible hours, including weekends and holidays, as per business needs.
• Diploma or degree in Hotel Management, Hospitality, or a related field is preferred.
• Strong organizational skills, attention to detail, and the ability to work in a fast-paced setting.