Community Growth Manager - Apartment

Openhouse; Bengaluru; Sur place; INR 300 000 - 540 000; Plein temps

Résumé du poste

Openhouse is seeking a Community Lead to serve as the on-ground anchor for our programs across the South, East and North Bangalore apartment communities. You will ensure smooth class execution, nurture parent relationships, and own revenue growth within the assigned apartment by retaining families and engaging new parents.

You will work closely with teachers, manage classroom readiness, and coordinate with apartment management to maintain program quality and schedule adherence.

Qualifications

• Experience working with children in classroom environments preferred.
• Comfortable discussing program details with parents and families.
• Strong communication and interpersonal skills required.
• Organised, proactive, and detail-oriented with the ability to manage multiple tasks.

Responsabilités

• Support classroom operations and teacher collaboration to ensure smooth class flow.
• Provide feedback to teachers based on Openhouse guidelines and ensure curriculum adherence.
• Serve as primary point of contact for parents within the apartment and manage inquiries.
• Drive enrolments and revenue growth by engaging new families and retaining existing ones.
• Coordinate daily schedules among teachers, parents, and apartment management; manage attendance and makeups.

Connaissances

Experience

Education background

Communication

People skills

Organised

Adaptable

Sales/Marketing background

Description du poste

on-site | community lead - South , East and North Bangalore

who we are

Designed for children aged 1-12 years, offering both preschool, daycare, and afterschool programs. These holistic spaces provide classes on extra-curricular topics of interest and are conveniently located in the comfort of your neighborhoods in Bangalore & Calcutta.

about the role

Community Lead will be the on-ground anchor for Openhouse within the apartment, ensuring smooth class execution, strong parent relationships, and consistent quality of experience. This role blends operations, classroom support, parent communication, and revenue ownership. The role also includes maintaining and growing revenue within the assigned apartment by retaining existing families and actively engaging new parents in the community.

your responsibilities

Classroom & Teacher Support

• Work closely with the teacher to ensure smooth class flow and execution
• Ensure all required materials and resources are available before each class
• Support classroom management when needed (helping children settle, transitions, etc.)
• Maintain overall classroom readiness and environment

Quality & Feedback

• Observe classes and share structured feedback with teachers based on Openhouse guidelines
• Ensure adherence to curriculum, class flow, and experience standard.
• Flag any challenges and work with the Cluster Head on improvements

Parent Communication & Community Management

• Act as the primary point of contact for parents within the apartment
• Build and maintain relationships with enrolled and prospective parents
• Share timely updates on:
  • Class schedules and teacher timings
  • Fee structures and payments
  • Make-up classes and substitutions
  • Any operational or program changes
• Support parent queries, concerns, and onboarding conversations

Revenue, Retention & Growth

• Own revenue growth for the assigned apartment community
• Ensure strong retention of existing parents through regular engagement
• Proactively connect with new parents within the society to introduce Openhouse programs
• Drive enrolments by clearly communicating program value, schedules, and pricing
• Build and maintain a pipeline of interested families within the apartment
• Track leads, follow-ups, conversions, renewals, and drop-offs
• Work towards filling batches and maximizing capacity across programs
• Share regular updates with the Cluster Head on enrolments, revenue, and parent feedback

Operations & Coordination

• Coordinate daily schedules between teachers, parents, and apartment management
• Ensure smooth handling of attendance, makeups, and backups
• Support enrolment efforts by engaging with interested parents
• Maintain clear communication with the Cluster Head on day-to-day updates

what we are looking for

• Experience: 0–3 years (freshers with strong aptitude can apply)
• Background: Preferably from education, early childhood, sales, marketing or related fields
• Strong understanding of working with children and classroom environments
• Comfortable interacting with parents and handling conversations independently
• Good communication and interpersonal skills
• Organised, proactive, and detail-oriented
• Open-minded, adaptable, and comfortable in a dynamic, on-ground role

what the role offers

• Opportunity to work at the intersection of education, community, and operations
• Hands-on exposure to classroom environments and program execution
• A chance to build strong community relationships and drive impact at a local level
• Growth pathway into operations, program management, or cluster leadership roles

work calendar

• 6 days a week
• 11:00 AM – 8:00 PM (may vary slightly based on class schedules)