Communication Coach and Trainer

Stratogent; Bengaluru; On-site; INR 900,000 - 2,100,000; Full time

Job summary

Stratogent Bengaluru seeks an experienced Communication Coach & Trainer to design and deliver practical learning interventions that boost business communication and professional effectiveness across the organization.

You will work with employees, managers, and HR to identify needs, deliver coaching, and drive measurable improvements in workplace communication and performance.

Qualifications

• 10+ years of experience in Corporate Training, Communication Coaching, Learning & Development, or Capability Building.
• Strong expertise in Business and Workplace Communication.
• Experience designing and delivering coaching and development programs.
• Excellent adult-learning facilitation and session design.
• Experience coaching individuals and groups with measurable impact.
• Proven skills in stakeholder communication and executive presence coaching.
• Ability to track learning outcomes and behavior change.

Responsibilities

• Design and deliver practical learning interventions for business communication.
• Coach individuals and groups to improve presentation, writing and stakeholder interactions.
• Deliver cross-cultural and customer-excellence programs for global teams.
• Conduct TNA and align learning with business needs.
• Develop assessments, content, and reinforcement plans.
• Partner with leaders and HR to measure training effectiveness and drive improvements.

Skills

Corporate Training

Communication Coaching

Learning & Development

Facilitation

Stakeholder management

Executive presence coaching

Presentation skills coaching

Behavioral change measurement

Cross-cultural communication

Job description

Communication Coach & Trainer

Location: Bengaluru (Fractional/Consulting Engagement)

About the Role

We are looking for an experienced Communication Coach & Trainer to design and deliver practical learning interventions that enhance business communication, customer interaction, and professional effectiveness across the organization.

The ideal candidate will work closely with employees, managers, business leaders, and HR to identify learning needs, deliver individual and group coaching, and drive measurable improvements in workplace communication and performance.

Key Responsibilities

• Design and deliver training programs on business communication, professional writing, structured communication, and customer interaction.
• Build capability in critical thinking, active listening, effective questioning, and problem-solving communication.
• Coach employees on presentation skills, executive presence, stakeholder management, assertiveness, and handling difficult conversations.
• Deliver cross-cultural communication and customer service excellence programs for global teams.
• Conduct one-on-one and group coaching sessions.
• Use role plays, simulations, and workplace scenarios to provide practical, behavior-based coaching.
• Conduct Training Needs Analysis (TNA) and design learning interventions aligned to business requirements.
• Develop assessments, learning content, reinforcement plans, and learning resources.
• Partner with business leaders, managers, and HR to measure training effectiveness and drive continuous improvement.

Must Have Skills

• 10+ years of experience in Corporate Training, Communication Coaching, Learning & Development, or Capability Building.
• Strong expertise in Business Communication and Workplace Communication.
• Experience designing and delivering communication and behavioral development programs.
• Excellent facilitation and adult learning skills.
• Experience in individual and group coaching.
• Strong presentation skills coaching experience.
• Experience in stakeholder communication and executive presence coaching.
• Strong interpersonal and influencing skills.
• Ability to measure learning effectiveness and behavioral change.

Good to Have

• Experience in IT Services, Technology, Managed Services, or IT-enabled organizations.
• Experience coaching technical professionals working with global or US-based customers.
• Voice & Accent training experience.
• Cross-cultural communication expertise.
• Customer Service Excellence training.
• Knowledge of competency development frameworks.
• Certifications in Learning & Development, Facilitation, Coaching, Behavioral Skills, or Voice & Accent.

Preferred Experience

• Corporate Communication Training
• Soft Skills Training
• Behavioral Skills Coaching
• Leadership Communication
• Executive Presence
• Presentation Skills
• Business Writing
• Facilitation
• Learning & Development
• Capability Development
• Adult Learning
• Stakeholder Management
• Customer Communication
• Cross-cultural Communication
• Voice & Accent (Preferred)

Employment Type

Fractional / Consultant / Contract

Location

Bengaluru