Commercial Operations Analyst

Coface; Maharashtra; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid working after first month

Central and modern office

Training and development programs

Career growth opportunities

Health care

Job summary

Coface is seeking a Commercial Operations Analyst in Maharashtra to support the sales team and regional leaders. You will ensure CRM hygiene, generate KPI reports, and assist with forecasts and commission calculations.

The role involves collaborating with group commercial operations and regional finance to align KPI definitions, prepare monthly forecasts, and support budgeting and reporting calls. A degree and 2–3 years of experience are expected, with strong Excel and data skills.

Qualifications

• Degree or diploma in a relevant discipline.
• 2–3 years of experience in commercial operations or sales support.
• Strong numerical ability, Excel expertise and data visualization skills.

Responsibilities

• Maintain CRM discipline and hygiene with the sales team.
• Provide KPI reports, dashboards and statistics for commercial teams.
• Coordinate with Group commercial operations and regional finance on KPI definitions.
• Calculate quarterly attainment and assist in commissions.
• Prepare materials for reporting calls to regional and Group management.
• Provide accurate monthly forecasts with input from country leaders and note material changes.
• Manage contract repository, templates, deviations and liaise with legal counsel.
• Highlight anomalies or early warnings to regional management.
• Assist in budgeting and annual landing estimates.

Skills

Sales support

Excel

Data visualization

Education

Degree/Diploma in relevant discipline

Tools

Visualization tool

Job description

At Coface we make trade happen everyday

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

MISSION :

Support sales team and regional leaders to manage operations aspects of commercial team. This includes ensuring CRM hygeine, providing sales KPI reports, attainment and commission calculations, providing/consolidating forecasts and supporting day to day commercial operations.

MAIN RESPONSIBILITIES:

• Work with the sales team to ensure CRM system discipline and hygeine is maintained
• Provide reports, dashboards and statistics on KPIs for commercial team – including new business team and existing business team
• Work with Group commercial operations and regional finance team to ensure that the KPIs and metrics provided are following definitions and guidelines
• Calculate quarterly attainment for sales team and assist in commission calculation and payouts
• Assist in preparing materials for various reporting calls to regional and Group management
• Work with commercial team across APR and with country leaders to provide accurate monthly forecast with call outs in month on any material changes
• Manage contract repository, contract templates, contract deviations and align legal review amendment requests with legal counsel
• Provide observations to regional commercial managment on anomalies or early warnings on any trends defying the planned trajectory
• Assist in budgeting and landing estimate exercises througout the year

• Degree/Diploma in a relevant discipline.
• 2-3 years of experience in commercial operations, sales support
• Good with numbers, data. Excel expertise and experience in visualization tool.

• Hybrid working model after the first month
• Great place to work:central and modern office
• Opportunities to learn:budget every year for training, languages platform, e-learning platform, dedicated development program…
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Health care