Collector / Senior Collector, OTC

Maersk; Chennai; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Global exposure

Work-life balance

Career growth

Job summary

Maersk in Chennai is seeking an AR Collections professional to handle day-to-day OTC transactions, ensuring service delivery goals and providing first-level support for issues. You will manage direct customer communication via calls and emails for collections, and coordinate monthly reconciliations with credit customers.

You will also ensure country-specific SOPs for BL/Cargo release, align AR controls with global standards, and collaborate with stakeholders to meet local, global, and legal

Qualifications

• Minimum 1 – 2 years of experience in managing receivables & customer follow up.
• Work experience in Collections.
• Work in Night Shift (US Timing).
• Excellent verbal and written communication and inter personal skills.

Responsibilities

• Direct communication with customers through phone calls and emails for collections and follow-ups.
• Monthly reconciliation with internal and external credit customers.
• Ensure country-specific SOPs for BL/Cargo release procedures are in place and understood by responsible teams.
• AR control processes adhere to the organization's global standards and policies.
• Coordinate with internal and external stakeholders to meet local, global, and legal requirements.
• Prepare period-end reports and management reports.

Skills

Communication skills

Interpersonal skills

Night shift

AR collections

Customer follow-up

Job description

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role

Handles day-to-day OTC (AR Collections) transactions, ensuring service delivery goals are met and providing first-level support for technical and functional issues.

You will be Responsible for:

• Ensuring direct communication with customers through phone calls and emails for collections and follow-ups.
• Ensuring periodic reconciliation is conducted with all internal and external credit customers on a monthly basis.
• Ensuring country-specific SOPs for BL/Cargo release procedures are in place and understood by the responsible teams.
• Ensuring AR control processes adhere to the organization's global standards and policies.
• Coordinating with internal and external stakeholders to meet local, global, and legal requirements.
• Coordinating the preparation of period-end reports and management reports.

Qualifications

Minimum 1 – 2 years of experience in managing receivables & customer follow up

Work experience in Collections.

Work in Night Shift (US Timing).

Excellent verbal and written communication and inter personal skills.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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